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August 2024 by Simon Haugland
The shop's website states this shop opens at 8 AM, and I had a confirmed appointment at that time today. However, when I arrived at 8AM the shop was closed and there was no one present. I waited for 15 minutes before going elsewhere.
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August 2024 by J F
Always great service and very accomodating!
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July 2024 by John D.
I recently brought my wife's Jeep in for repair and the service was top-notch. They answered all of my questions and got her vehicle back up and running in no time. Thank you!
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June 2024 by Anthony Cooper
One of the most important assets to owning a car is a mechanic you know you can trust. My father always said that to me and I am here to tell you these guys are on point each and every time. Without a doubt the most trustworthy mechanics I have ever dealt with. The peace of mind they grant you is priceless when it comes to your car.
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May 2024 by Bryan Burke
Always straight up with everything.
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May 2024 by Sandy Prewitt
Already had our primary vehicle in for service, when an unexpected dead battery required our backup vehicle to be towed to 5 Star as well - on the same day! Original maintenance on primary vehicle was efficiently and cost effectively fixed as well as the unexpected new battery on our backup car! Both ready for pickup that evening! Highly recommend this team of professionals!
SLP
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April 2024 by Brian Smyth
this is a great review that I am leaving for these guys very thorough prompt and pleasant. I would certainly recommend going to them in the future. The price was reasonable to have a full diagnostics for the problem I was having. However just a small critique if I bring you a car that is worth $3000 and you tell me that it’s going to cost $7000 to replace the transmission, that’s a problem. The cost to repair the vehicle has to somehow either come close to or less than the actual cost of the vehicle. If the cost is twice as much as the actual vehicle then you should say to the owner “honestly if I were you I’m not sure this car is worth repairing the cost is going to double the value of the vehicle. Now if you are in love with this car then it will cost you $7000 to continue to drive it. But in my humble opinion I would suggest you save your money and look for another car”
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March 2024 by Daniel Murphy
I am very pleased with 5 Star 's service .
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October 2023 by Matt Sheehan
Car issues are a big stress of mine and they make it simple and easy to fix your car. They go through all the things your car needs done and breaks it down so you and them are on the same page. Also they have good customer service.Services: General repairs & maintenance
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September 2023 by Kevin Berg
Very nice an honest
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September 2023 by Melissa
Great experience! Fast and kept me informed throughout the process.
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August 2023 by Bob Hafertepen
So nice to have my Air Conditioner fully charged and blowing cold air.Thanks 5-Star!Services: Air conditioning
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August 2023 by Mallin Blaxall
Communicative and quick! They took care of my car and helped me out with a dead battery on my other vehicle all at once. They’re more than happy to help :)
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August 2023 by Jared Shepherd
Will never go for an oil change again, yall torqued the drain bolt on there. Every idiot knows that’s way unnecessary.
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August 2023 by Nika G.
I've taken our cars up there several times over the years. We like to help support Cheviot's local businesses. They are very friendly and do good work. BUT, that's where my praises stop. I will NEVER go there again. They are soooooo EXPENSIVE!!! I've even commented to Mike at 5-Star, that I thought they were expensive, but they were close, and I wanted to help the local guy. NO MORE!!! Sometimes convenience is over rated, and loyalty isn't cheap. I feel I could go to the dealership and get a better deal. I will still keep looking for a shop that I can TRUST. They used to offer a discount for veterans, but apparently not any more. NEXT!!!
