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August 2023 by Susanne S.
If I could do a minus star I would not one showing I have lowered the price according to their recommendations yet no one.I even have a hard time finding it is for sale.I am a commute distance of 25-30 minutes from the newest area manufacturing and hospital yet it will not come up unless you up the distance to 45 minutes.Very poor customer service and IT website. Will never use again nor recommend.
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March 2023 by Abdelmasih M.
I will never use Howard Hanna. theur real state agent pushed me to buy overpriced house and convinced me that repairs will cost couple thousands despite I sent to him official email that I want to walk away . after convincing me , I didn't feel comfortable and wanted to walk away, he said I don't have contingency to walk away.the most horrible experience ever
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September 2021 by Kellan M.
Unfortunately, this company is terrible. They have a lot of market share but are more of a property mill. If you want good, personal service, it is unlikely to be found here. I've tried to get information on several properties where they are the listing agents. They have nice phone people but then their realtors are all about money and not about helping. If you want good service, there are better options in my opinion.
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April 2021 by Gene C.
These folks are totally unprofessional. I took them a 2,000$ deposit check for a house we planned to buy. The sellers dropped out of the deal not long after the check was delivered. It took almost a month for them to return the check to me, but the refund check had my wife`s name as well as mine. The check i gave them was from my personal account. Only my name is on my personal check. Needless to say my bank would not let me deposit the check. I had too take it back to Hannah so that they could reissue the check with just my name on it. Mind you, they did not have to wait for the check to clear. They only had to write another check with just my name on it. That was two weeks ago. I`m sure that if I owed them two thousand dollars, they would not wait a month and a half before demanding payment. I called and left a message at the office I dropped the check off. They did`nt even have the common decency to return my call. I am still waiting for my money. I hope i never have to cross paths with them again.
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December 2020 by Susan G.
We just closed on a house a few weeks ago using the Howard Hanna firm. I chose our agent based on the purchase of my sister's house. The buyer's agent was also a Howard Hanna employee. My agent, LB, was very professional, courteous and competent with many years of experience. However, as the sale progressed I felt she worked more for the buyer than me, and in all honesty, if I could have hired a different real estate agent I would have, but we were under contract, it is almost unfair! Seller Beware!
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December 2019 by K W.
This company is the most unprofessional company I've ever worked with. The Cleveland Oh Howard Hanna agents are bias towards African Americans... it's a shame !! Stay clear of this company, when we are ready to buy we will not use any of the realtors affiliated with this company.
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September 2019 by Dave Debes
Wouldn't list my house with this company if they did it for free.
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August 2019 by Mayukhee D.
Howard Hanna agents are really dishonest. I worked with Lori Hummel in pittsburgh area. Biggest mistake. Extremely dishonest, misbehaves with clients, practically threatened me to list my house with her or she will not let me list my house with any other agents. Zero work ethics. By God's grace, I had sufficient evidence to expose her lying, saved by skin of my teeth. Stay away from this brokerage.
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July 2019 by Carol G.
If you are looking for a professional Real Estate office, stay clear of this one. The manager Angela is an absolute JOKE...clueless, rude and nasty.
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September 2018 by Alicia Kosec
Chesterland is a beautiful location for horses and acreage and the Howard Hanna Chesterland office is the best place to go when you want to sell or buy a home there. These Chesterland experts know all the ins and outs of selling a home in this unique location. Most of our sales associates live in Chesterland and they have a great love of their town. The office manager is warm and easy to talk to and the office has space for new sales associates. Visit Chesterland today to learn more about this unique office!
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September 2018 by Angela Wargelin
I have been totally impressed with the knowledge and dedication of the agents in this Chesterland office. Always willing to help, guide and educate clients through a very difficult process. Two thumbs up for the caring, compassionate professionals in this office!
