-
August 2024 by Trent Unger
Normally the workers have great aditudes and are very helpful. However, today when I walked in looking to help replace my brothers headlight, Cadence D. seemed to have a rude aditude she couldn't get rid of. After telling her the make, model, year she gave us an h11 light bulb. I asked if she could help us install it since I'm not great with cars but Cadence D. said probably not and suggested we watch a YouTube video. After watching a video and popping the hood we realized it was the wrong bulb. Went back to return it and she again had a bad additude and acted like it was our fault even though we gave her the right info. Luckily her teammate stepped in, gave us a refund, and got us the right one while explaining everything. Turns out someone might have switched the wiring in the past but that's no reason for her to give us terrible customer service.
-
July 2024 by Devon Brooks
Very nice there
-
May 2024 by 1954aac
They always take good care of me
-
May 2024 by Robert Howiler
I came in with a no-start issue on my Buick. The store staff was attentive, and offered to test my ignition module to confirm the issue. The manager on duty, Matt, made the transaction smooth, and I was back on the road 30 minutes later!
-
March 2024 by Dan Demastus
I got great fast Service thank you very much
-
August 2023 by Teddy Bruno
Grateful
-
June 2023 by Teddy Sarbiewski
Grateful
-
June 2023 by John Meador
Nice people
-
June 2023 by Senra Az
Very helpful and polite
-
June 2023 by Dr. PatricK Hillegas P.h.D.
Great Service
-
May 2023 by Brock Miller
Very nice. Came here to have them reset a code.
-
May 2023 by Kurtis Jensen
Excellent customer service
-
April 2023 by Kaman Stowell
Stopped in on Easter with what we suspected was a bad battery and the manager, BJ truly went above and beyond with assisting us! He came out and checked the battery, saw it was bad and quickly found us a replacement at a great price! He then without hesitating installed the battery and was incredibly kind and helpful throughout the entire process. Fantastic customer service!! Will stop here for all car needs in the future!
-
March 2023 by Chuck Schulman
A great experience. Stopped in for a new battery and they had an excellent selection at Fairmount prices and installed it at no added cost.
-
October 2022 by Chad Ballash
Good staff relative to other stores. Very helpful and friendly.
