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“I am leaving a 5 star review for Krista!! My husband and I had a horrible experience and Krista turned it around! Without her professionalism, kindness, compassion, experience, and dedication (6 hours for us all!!), we would still be waiting. Krista was the only employee who acknowledged us when we walked in on Monday. They were busy but she took the time to smile and let us know someone would be right with us. We waited for 25 mins and a gentleman walked right in and was taken care of by the team lead, Sadi. She was rude and arrogant. Bragged loudly how she has 3 stores she manages. Clearly her words spoke louder than her actions! She didn’t want to help us and was rude to her employees. Totally unacceptable. She was more concerned about Happy Hour! My husband and I watched her leave and left her employees and us high and dry! Krista and Courtney stayed with us until 10 PM! They close at 9. Our account is still be reviewed to correct it. If it weren’t for Krista and Courtney, we would have changed carriers after 27 years with Verizon! Krista and Courtney both are true professionals and are still updating me regularly with answers! That is customer service!!! Sadi can go to Happy Hour, Krista will handle it! This I know. Thank you, Krista and Courtney ?❤️”
“I had stopped in for some questions, and was greeted immediately by the store manager. I had told him I worked in the medical field, and offered me an amazing deal with their First Net service. Not only the manager, but the rest of the staff was kind, and professional. I will definitely be telling friends and family about this experience!!”
“I had a complicated issue & the guys went above and beyond to give outstanding customer service from researching the best options to help me save money to calling customer service on my behalf. Absolutely phenomenal gentlemen.”
“The staff is this branch could not been more helpful I got a phone and a tablet transferred all my information and it was so pleasant. Definitely working with professionals very refreshing!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Christian was informative and very attentive and helpful while purchasing my new phone. Great experience and will absolutely be coming back and referring family to Christian. Thank you.”