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July 2023 by Gabby B.
It's very disheartening to say how disappointed I am in Sanity. A beautiful boutique, but the customer service is poor. I am a local and was in the store for at least 10 minutes without being greeted or acknowledge, which is completely unacceptable. Neither of the staff members asked if myself and the person I was with needed any help or anything. Very disappointing.
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March 2023 by Gia Cefaratti
One of the sales associates went above and beyond to help me purchase an item and have it delivered in time. The clothes are very good quality and I’m in love!Will be returning again and again!
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September 2022 by Patti Anderson
I have not received my items yet and would like to cancel my order and get my payment back.
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July 2021 by Mabrey Young
I ordered from their online store. I am so happy with my items! They all came in perfect condition and are exactly what they look like online.
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April 2021 by Ali Magyaros
I can't recommend Sanity enough to people! They have an eye for incredible clothing/accessories and I have found some of my absolute favorite staple pieces from here. The whole staff goes above and beyond with amazing customer service. They have options for shipping, pick up and delivery for free and each method is extremely fast! My mom, sister and I all love it here and so many of my friends have agreed that the store is overall incredible with one-of-a-kind pieces. I highly recommend to check it out- there is something for everyone!
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April 2021 by Gary Pearlman
I went in to make a purchase for my wife for her birthday. They are ssssoooo wonderul there! They are super friendly, Very pair priced and TONS OF MERCHANDISE TOO! Go there! Well well worth it thanks again and I will be back!
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April 2021 by Erin Korn
One of my favorite boutiques to get my cute basics! Really good quality, a huge variety, and affordable prices, and the friendliest staff also!
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March 2021 by Dana Kleczkowski
I live in Massachusetts and have ordered twice from here. Both times I have received my ordered really fast, and the quality of the items were great! The owner was super nice and helpful! Will definitely order from Sanity again!❤️
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February 2021 by Vanessa Braun
Isabel and her staff have always gone out of their way to help you find what you are looking for or suggest the perfect gift. They are wonderful at making suggestions and helping you find that flattering fit! I’ve loved shopping at Sanity for years!
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January 2021 by Marla Kowit Davis
Love Sanity
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January 2021 by Rosina Grisanti
Every time I order from Sanity, it’s a great experience! They provide great customer service if you need help with sizes or sending gifts during a pandemic, they make it super easy! 10/10
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December 2020 by Erica G
Absolutely love this store. I don’t live in Cleveland anymore , but I plan to visit the shop when I am in town. When I’m not I shop their online store. Free shipping is a plus and their customer service is outstanding. Lots of attention to detail! Highly recommend.
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December 2020 by Dana Haas
Sanity is such a cute boutique. They have a great selection of cozy styles to get me through the pandemic. Their customer service is top notch.
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October 2020 by Nataliya Hala
Cutest Boutique for pretty girls to shop! We were welcomed by the shop poodle, Willow. She is beautiful! Not many trendy shops in Cleveland. This one is a total babe alert.
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September 2020 by Janine Piunno Lydic
I love everything about Sanity! It is my go to for when I’m looking for an outfit for a night out or if I’m looking for something new in Fashion. Also, is a great place for accessories, things for your home, and a thoughtful gift for someone!
