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August 2024 by Kevin McHugh
Exceptional experience. 5-star boutique spa oasis without the pretension. Owner Erica has done it again. The place is gorgeous. Vibe is perfect blend modern, yet warm, cozy Zen. Staff smiling and welcoming. Massage with Dana was outstanding. I imagine everyone there is A++. Sending my wife back for facial. I am a regular massage goer and been all over the world. I have the best of the best in my back yard. Incredible.
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August 2024 by Kevin Silver
Tristina gives the best massage in Cleveland. Excellent spa. Highly recommend.
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August 2024 by Molly Griswold
Amazing facial by Aja. I haven’t had many (and not for many years) but it was incredible! A true top of the line spa environment and total relaxation from the moment you walk in the door. Can’t wait to go back! Would give beyond 5 stars if I could.
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August 2024 by Devin
I’ve come for 2 services so far and love it here! so relaxing, professional and clean! The space is stunning!
Both of the ladies who provided the services were amazing. I cannot wait to go back soon!
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August 2024 by Meredith Mingione
Such a warm and relaxing environment. The aesthetic and interior decor is on point and the scalp massage was heavenly. Wish they had the option to do an hour! Definitely will be back.
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August 2024 by me me
My experience at Reprieve Spa was incredible!
From the moment you step through the door, you find yourself enveloped in an ambiance of pure opulence and relaxation.
You are greeted by the receptionist, who graciously gives you a tour of the spa before taking you the changing room. The oversized changing room has two separate showers, lockers and assorted toiletries. After donning my plush, thick white robe I was escorted to the pre/post relaxation room. There were several choices of beverages as well as individually wrapped chocolates, pieces of papaya and mixed nuts. I decided on the cucumber water and it was very refreshing. The room itself is spectacular! The room has high ceilings, six luxurious contoured daybeds complete with ultra soft blankets and floor to ceiling drapes that can be pulled for privacy. A room fit for queens and kings, it is the definition of pampering and relaxation.
The massage that I received from Trista was honestly the best massage I've ever had! The treatment rooms are exquisitely designed, blending modern sophistication with soothing natural elements. Soft lighting, calming music, and your choice of essential oil.
I rarely write reviews, and am not related to anyone that works there, lol. It was just was a very special experience that I wanted to share. Lisa Brauer
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August 2024 by Haley Hamilton
I came here for my very first spa day and I loved every second of it! Dana and Megan really took care of me and I really appreciated them taking the time to explain everything and patience they had for it being my first experience with massages and facials! I would highly recommend coming here and I am really looking forward to my next appointment :)
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July 2024 by Tatiana
No amount of words can express my heartfelt gratitude for all of the staff at Reprieve Spa!
I was able treat my mother to a mother-daughter birthday spa day. I made countless phone calls to ensure that everything went smoothly prior to, and with each interaction the staff was kind and warm. I was able to bring in champagne and chocolates to surprise my mother and when she walked in. The entire staff greeted my mother and wished her a happy birthday. My mother left feeling pampered and like she was walking on a cloud.
The massage therapists are all so skilled and have gifted hands. The sauna with the option of red light therapy is one of my favorite treats and leaves me feeling energized each time.
The Eminence line used by staff has become part of my everyday routine with the Charcoal and Black Seed Clarifying Oil becoming my favorite! This entire line is not only organic, but truly treats skin care concerns and transforms your skin.
The ambiance is very zen and conducive to healing. I have been to many spas around the country, and almost every spa in Geauga county, and can say hands down this is one of my favorites. It will forever be my go to and my first recommendation for anyone needing a self care day.
The spa is very easy to get to with multiple signs posted regarding directions. There is a generous amount of parking spaces available as well which could accommodate large parties of guests. I look forward to hosting my bridal party spa day here.
A special thank you to the owner Erica for providing Chagrin Falls with an oasis to get away to when life gets heavy. I am so grateful for you, your team, your vision, and all you do!
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July 2024 by Jody G
I want to give this spa a hundred stars. No, all the stars! The friendly staff makes you feel at ease right from the front door. The ambience is perfect. It smells like peace and serenity. The relaxation room is cozy and quiet. The shower/changing area has the most beautiful tile and is stocked with sustainable amenities. Details like vases of fresh wildflowers and small squares of dark chocolate make it even more special. And let me tell you, the massage was other-level amazing. Absolutely the best I’ve ever had. Erica hit all the trigger points and released so much tension that I honestly can’t recall ever coming out of a massage so absolutely relaxed. Will be returning again and again.
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July 2024 by J Price
I recently had the pleasure of visiting Reprieve Spa, and it was truly an unforgettable experience. The moment I walked in, I was captivated by the spa's stunning decor.
The ambiance was both tranquil and luxurious, with the perfect blend of rustic elegance and soothing natural elements.
The standout feature of my visit was undoubtedly the impeccable customer service. The staff were warm, attentive, and genuinely dedicated to making my experience exceptional. Their professionalism and friendliness made me feel completely at ease and thoroughly pampered.
A special mention must go to my massage therapist, Tristina. My session with her was nothing short of delightful. Tristina’s expertise and skill were evident from the start, as she tailored the massage to perfectly address my needs and preferences. Her soothing techniques and calming presence made the entire experience incredibly rejuvenating. I left feeling completely refreshed and pampered.Overall, Reprieve Spa exceeded my expectations in every way. If you're looking for a spa that combines idyllic charm with outstanding service and treatments, look no further. I highly recommend Reprieve Spa! I can’t wait for my next visit!
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July 2024 by Jessica O'Sickey
The space is beautiful and relaxing! The services were phenomenal. The staff was polite and friendly. Will be going back!
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July 2024 by Nita Cavelli
I had the pleasure of receiving a 90 min deep tissue massage and scalp massage from Dana. It was pure magic, no joke. You don't really know how much you need it until you're there having it done. She was exceptionally attentive to my troublesome spots and really worked them until they were loosened up. She showed me some stretches to help with those areas. I didn't want to leave. I felt like a new person when it was over. Dana is tiny but man, she is powerful! Everything was perfect from the minute I stepped into the spa. It is beautiful, peaceful and such good energy. I love the details from the cucumber water and other refreshments to the organic chocolate. No detail was missed. SUCH a beautiful spa! Highly recommend coming here!!
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July 2024 by Sylvia Mustonen Speaks
fabulous place fabulous people. modern, clean location, Dana has loving genius hands, it was soothing and comfortable from start to finish and reasonably priced too. the parking was a bit of a chore to navigate because they are in a crowded mall on the backside of Chagrin Falls, but that is still better than trying to find parking in the Village itself.4.5 stars only because of the parking. I'm going back for sure.
My next visit was with Tristina who was equally caring and skilled. I had the dry brush and then a massage and it was transformative. I was in the best brain wave state ever.
5 starts for this location its people and services
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July 2024 by Louise Warner
I had a wonderful custom facial with Megan- she took time to hear about my skin,routine and concerns. My skin feels and looks fabulous!
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July 2024 by Vanessa D'Angelo
Beautiful spa! Great massage! Will definitely return.
