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June 2024 by Geoffrey Piero
Jeff was more than helpful and knowledgeable! Will be a repeating customer for all my German cars!
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June 2024 by Peter Harrison
Friendly service, excellent work done in a timely fashion, good communication, nice guys.
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May 2024 by Ellen McKelvey
Professional, Competent, Knowledgeable, Honest and Kind
I cannot be more grateful for this stellar auto repair shop right in my neighborhood! The battery died on my 2015 Range Rover and the guys at Larchmere could not have been more helpful, patient and knowledgeable. Within hours I knew what was happening with my car, what the parts and labor would cost as well as making sure all dash “warnings” were taking care of. Jeff, the owner, followed up with a text after picking up my car to make sure everything went well. If I could give six stars I would! ⭐️⭐️⭐️⭐️⭐️⭐️
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February 2024 by Gus Kallergis
Jeff Negus and his team at Larchmere Imports are top notch. They take great care of my high mileage older BMW. They know their craft and are both thorough and practical in caring for our car. They stand by their work and they get it right. I highly recommend them.
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February 2024 by 2 Meter Doug
I have taken my car to Larchmere Imports Automotive Service in Chagrin Falls / Bainbridge several times for service work and drove away 100% satisfied every time. The owner, Jeff, a great listener on the intake and is very gracious with his time in explaining the issues they found and what work they did to correct it. Jeff's vast experience and deep knowledge will get to the root cause of the problem whereas other shops often just throw parts at it. My personal experience working with Jeff and his great team at Larchmere Imports Automotive Service is that they are knowledgeable, trustworthy, professional, dedicated to getting it right and satisfying customers. I trust them 100%. I wholeheartedly recommend them for your service needs and I stand behind this testimonial.
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July 2023 by Ariana Battiste
Jeff is the best! I took my BMW to the dealership and they told me I would need to replace/rebuild my turbo chargers. They said that was the reason my car was not drive-able. I asked them to just replace the spark plugs and fuel injectors for now. The car was able to be driven again. However, I still had the drivetrain warning. I called Jeff and he explained that I more than likely would not need to replace the turbo chargers. Well, he knew what he was talking about! He fixed my car in a day and my car is driving perfectly fine. No more drivetrain warning or check engine light! Jeff is the best! I will only be taking my car to him from now on. :)
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March 2023 by Dejan Sapina
Had rear diff problem on my 07 Range Rover HSE . With that i had transmission oil pan leak and my rear sway bar links got broken. Most shops did not wana touch my Rover cuz is hard to work on them. I google places and LARCHMERE Import Service came . I took the car and Jeff and his team took care of me.. Fast service good price and Jeff is knowledgeable person.Thanks for service guys.
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February 2023 by tony maynard
Jeff Negus and his staff are top notch in their field. A wealth of knowledge and experience, very straight forward, and unquestionably trustworthy.You're in good hands, ....the best hands, with the team at Larchmere ..!!
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February 2023 by Zachary Neimeier
Very friendly and knowledgeable mechanics, the other shop had no clue what they were talking about. Jeff and Brian took care of business very professionally.
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January 2023 by Doug Pierson
As independent shops go, I like this one the best. Jeff knows his was around a BMW, and the quality of his work is excellent. Jeff takes the time to explain everything thoroughly, and treats you as if taking care of your problem is the most important thing that he has to do that day. He installed a new valve cover kit and ignition harness on my 2012 X5. After the job, he reviewed each item that was replaced on the work order and how much each had cost. They do not up-charge for parts. Some prices were even better than if I had purchased direct from ECS Tuning. I'm very comfortable with bringing my vehicle to Larchmere. I'll be back.Services: Electrical repair
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November 2022 by Khaled
Jeff is so kind, I’ve went to them with a lot of problems in my BMW and they fixed it with less than a week.
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November 2022 by Charles King
Great experience. Jeff diagnosed the problem and repairs were done promptly, efficiently, and at a reasonable price.Quality work, above and beyond what was requested.
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November 2022 by Roger Wilber
Extremely honest and knowledgeable. I have been using them for years and will not go anywhere else.Services: Auto engine tuning
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October 2022 by Linda Adamany
Jeff and his team of first-rate mechanics are wonderful to work with. Not only do they do excellent diagnostic and repair work, they bend over backwards to do the job right the first time, as efficiently as possible, and at a fair price. All backed by a guarantee that is better than anywhere else around. I wouldn't take my cars anywhere else.Services: Oil change
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September 2022 by Virginia and Dave Graham
Very through got the job done
