John Robert's Spa in Chagrin Falls is described as a quaint, quirky, and cozy location with a genuine neighborhood feel. The salon is situated in a fairytale destination, surrounded by unique boutiques and eateries in a leafy green village setting, with a real waterfall in the center of town. Customers praise the talented staff, with one highlighting outstanding hair coloring services and another expressing complete trust in their stylist for managing extremely long and difficult hair. This stylist is noted for exceeding expectations, having great attention to detail, and always making clients feel beautiful. The staff are described as sweet people who truly care about making people happy and are amazing to talk to, consistently leaving clients with a smile and perfect-looking hair.
