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June 2024 by Colleen Sanvido
Truly one of the best places I've ever been! I stopped by while visiting Cleveland with my kids and the staff could not have been more friendly!! They had exactly what I was looking for (including a bag I had been trying to find for nearly a year!). They were even able to ship back one of the purchases so that I didn't have to carry it back in my suitcase! Our Uber back to our hotel broke down in the parking lot and the owner of the store came out and introduced himself and asked if he could help. He invited us back inside to wait and we had the nicest conversation about a mutual place we both enjoy to vacation. This is what every store should be, but it is hard to come by these days. Knowledgeable, friendly staff with an incredible selection! If you visit Cleveland, Cuffs should be your first stop!
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August 2023 by Tam
Had a great experience at Cuffs. Zack was extremely helpful in recommending a present for my wife. Didn’t have enough time when I was there to browse everything. Will definitely be back to do that. Cuffs has a nice selection of everything from wine to clothes and more.
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August 2023 by Kaveh Varghai
They never try to sell you something you don’t need/want. Purely there to help make a experience that could be a bit daunting a little bit less scary and easy.
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June 2023 by Biao Chen
I like everything here????
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June 2023 by David Grossman
Unique selection
Preppy and eclectic
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May 2023 by E. Burnette
Cuffs is a gem. My husband's Hermes tie needed repairs and I found Cuffs through Hermes. I was wonderfully impressed with their service, kindness and generosity. Thank you Zach!
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March 2023 by Sweet pea Sweet pea
The store is absolutely beautiful, unique, and have lots to choose from: men and women, younger and older. Only one unpleasant minus and the most important the customer service. Shooing should be fun experience,
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January 2023 by Justin T
Stopped in while in the area on business. I was running low on one of my trusted Aēsop products and Cuffs is the only retailer in NE Ohio who carries it. My only regret is that I didn't have more time to browse because Cuffs has a great selection of footwear, apparel, and home accessories. I'd like to address one of the other reviews with claims that they did not receive acceptable service due to their race. As a Black man, I usually enter high-end retailers in the US and abroad extremely guarded due to numerous experiences of profiling and unfair treatment. At Cuffs I was treated very well. The sales associate was warm and attentive without being intrusive. I wish I could remember her name. When I'm back in Cleveland I'll definitely carve out more time (and room in my luggage) to shop for a Hermés scarf and cashmere blanket my wife has been hinting at.
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December 2022 by Alli GK
Friendly staff. New Hermes merchandise and other luxury branded products for both men and women.
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December 2022 by Ms June
Friendly staff. New Hermes merchandise and other luxury branded products for both men and women.
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December 2022 by Alli
Friendly staff. New Hermes merchandise and other luxury branded products for both men and women.
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October 2022 by Eleni Pantelides
We came to the store looking for a particular candle. The staff was very friendly and helpful. I was very impressed with the selection of items they had in their store. I can’t wait to go back and look some more. I told my husband about the custom suits so we will go check it out again.
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June 2022 by Adam Jezeski
Great selection, great service. The only true high-end store in Cleveland.
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June 2022 by Nick Doolittle
I arrived at Cuffs in a pinch - I was attending a wedding down the street and had forgotten my tie (something I realized ~45 minutes before the ceremony). Zach was incredibly helpful. He recommended a wonderfully dynamic tie that accommodated my last-minute budget. Many thanks, Cuffs & Zach! You all saved me from the anxiety of being awkwardly underdressed all night.
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January 2022 by Teresa D.
I've been going to cCuffs For 20 years and have always found consistent and exquisite selections beyond my expectations! And then I discovered the wine cellar! Rodger and all of the staff are so friendly and intelligent about every product and Closing Line that they represent! Truly a luxurious experience! Coming from the art world I am very selective and there are no disappointments in the selections at CUFFS DeChant Art Consulting Teresa
