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March 2024 by Mike W.
Geiger's is a world class outfitter. Their product knowledge and customer service are top notch. I highly recommend them for your outdoor needs.
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January 2024 by Sheilagh O
Attentive and knowledgeable staff plus excellent quality and selection of outdoor clothing and equipment.
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December 2023 by Bob W.
My wife and I went to Geiger's for new ski boots for her. Jim was a HUGE help!! He took his time and walked us through the options. He also gave us an amazing education on ski boots and how they should fit. And, I was amazed at how good the price was!! Great experience. I will definitely be getting my ski boots here, too!!
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April 2023 by Greg Paulus
Jason in the ski shop is the BEST! If you have to wait in line for his services and expertise, it’s worth it. Kind, knowledgeable, and extremely helpful. 5 stars!!
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April 2023 by Linda Buklad
Love this place. Was looking for a certain Canada Goose jacket, and they had it. It was at the other store, but they transferred it over without a second thought. Also had other items that caught my eye!! Merchandise great, service great and can't wait to go back.
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February 2023 by Johnny
After searching online and in other stores, I purchased a new pair of skis and boots from Geiger's, and I am 100% satisfied the experience. John took the time to fully answer all of my questions and is extremely knowledgeable. The boot fitting was very thorough, and John's help selecting skis was exactly what I was looking for. I am confident I can hit the slopes and ski in comfort and with control. Even though it's an hour away, Geiger's has earned a lifelong customer.
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January 2023 by Todd M. Kruse
Great products and service. A must visit in Chagrin Falls if you enjoy the outdoors and quality products.
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December 2022 by Tristan Edmondson
Every time I come here the staff are friendly, helpful and have great gear on hand. Always a nice experience.
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July 2022 by Rachel Diroll-Zack
Totally worth the trip out to Chagrin Falls! Excellent service and the whole staff is so friendly and welcoming!
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March 2022 by Aaron
UPDATE 2022. I decided to give this shop a second chance because of the selection available. Same disinterested experience in the ski department upstairs as before, with the added bonus of a rude and dismissive cashier downstairs who seemed to be put out by having to answer the simplest of questions. This store simply has terrible customer service. Never again. Go to Little Mountain in Mentor.I went to the Chagrin store to buy ski boots. Whoever was behind the counter just seemed totally disinterested in selling any. After wandering the department for about 20 minutes, I finally was approached by the clerk who had seemingly been actively avoiding eye contact or any other attempts to get their attention. I asked about a pair of boots in a specific size, and he quickly stated that they didn't have them in stock, and promptly walked away. He was not busy, simply standing behind the counter. There was no discussion, no alternative offered, none of the service standards expected when buying a new pair of ski boots. It was not a good experience.
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December 2021 by Eric Mooney
The two gentlemen working in the ski area upstairs were extremely rude. I’m happy I’ll be picking my skis up from the Lakewood location.
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November 2021 by Danielle Z.
Thank you Laura, you were so helpful in finding my right size in my new Blundstones. Thank you for going the extra distance. I will definitely be back. Thank you
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October 2021 by stephen pitts
Amazing local shop with all your needs for skiing/snowboarding as well as many other outdoor recreational sports and activities. Great selection of high end clothing and accessories.
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February 2021 by Jason Potts
This is a great store for ski equipment, really knowledgeable staff. They have a good selection of used kids equipment and provides a trade up program when your kids feet get bigger the following year. Just make sure you go early, the stock gets picked over the longer you wait.
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January 2021 by The D.
My son and I went to the store not knowing what to expect and were most pleasantly surprised by the exceptional customer service. Kirk assisted us and we were there for over an hour and a half when we experienced the best service you can hope for in any business. He was most professional, considerate, patient and knowledgeable. Our son is an advanced level skier and knew what he wanted but came away amazed at how much quality of material and service was in this store. If you want ski gear, this is the place to go to. Other places on the West coast was all hustle and rush and here it was calm, no pressure, honest professional guidance and assistance. Gordon Geiger is lucky to have such employees. sd