11AM - 6PM
31 N Main St, Chagrin Falls“I love this store! I’ve been here countless times and each time I have had an amazing experience! Caroline is the absolute best! I’ve gotten both a dress and a sweater from here and both are holding up so well. The stock rotates often so there is always something new to try on! The atmosphere of the store is so well designed and the window displays are always great!”
9AM - 6PM
16490 Chillicothe Rd, Chagrin Falls“Update: I am moving this company to five stars. They resolved this issue with nothing but professionalism. I very much appreciate their customer service.
This was an online order. I ordered some chainsaw chaps online May 31st. I received the wrong size in the mail. I talked to a customer service rep (who was extremely nice - Christina) on Thursday and had the wrong chaps sent back to the company on Thursday with a follow up email. I never heard anything back so I called Tuesday. Unfortunately the right size chaps were still not shipped out to me. I elected for a refund instead. Really nice people, but it would have taken 3-4 weeks from start to finish to get the right product. I bet the company is great, and the people seem really nice, but it didn't help me in the end.”
“My recent experience buying skis and boots at Geiger’s was great. The entire staff was friendly and helpful. Kirt was so patient as he helped me find ski boots that fit properly and were comfortable. So glad for independent merchants like Geigers with great selection, helpful staff, and fair pricing.”
10AM - 5PM
13 N Franklin St, Chagrin Falls“Every time I go into this wonderful shop, I have the best experience maybe ever in a retail location. The service is spectacular and I've been able to select the perfect gifts for my wife and daughters with their staff's amazing expertise every single visit. Guys, if you're looking for outstanding gift ideas especially when it comes to women's cloths, there is no better place in Northeast Ohio. When my girls open the box from Haven, it's always an "oh wow" moment. Their location is an "oh wow" moment for me because I love visiting Chagrin Falls. It truly is the perfect store in the perfect location.”
9:30AM - 6PM
40 N Main St, Chagrin Falls“It's a sad reality that in this day and age we celebrate a store for doing exactly what they all did 30 to 50 years ago. Customer service was the utmost importance, followed closely by experience and of course the expertise of the proprietor and employees. We all remember the hardware stores before Home Depot, filled with knowledgeable employees who can help you with almost anything you were looking to do. Peter's store for men in downtown chagrin Falls has been the only place for the last 20 years that I've purchased a suit from. If you're looking for a truly custom feel without the $3000-$5000 price tag, you have to come in and visit this store. They only sell fine clothing so everything you purchase from there near custom shirts to of course their suits will be among the best you own. If you are looking for fitted or custom-made shirts and suits this is one of the last stores that can actually accommodate that. Sure there are mall stores that claim similar quality for less, but it's not true, they sell a lesser quality material to make up the difference. Peter has been a hallmark of Chagrin Falls for decades, if you haven't been there stop in and trying to suit. You'll be glad you did.”
“I found Stringers Society randomlyOn google needing my son’s head strung with armor mesh.Actually drove an hour for their services. I couldn’t be happier with the service. They were very responsive to my novice questions, prompt, and the quality of the product is fantastic. I look forward to using their services for future!”