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May 2024 by Michele G
Our garage drain cover rusted/broke. Cleveland Plumbing Supply was helpful in ensuring a replacement cover would be the right fit. Fantastic customer service.
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February 2024 by Sarah Bacon
I needed a simple flapper for a toilet repair that I have to do every 3-5 years in my home. I went to Ace Hardware and bought the piece after consulting with an employee and showing pictures. When I went to install I quickly realized it was not the part for my toilet. I had to go back to Ace where I learned they did not carry the flapper I needed. Went to Home Depot and no luck there either but a friendly man from H.A.S. Construction also shopping told me I’d need to go to Cleveland Plumbing Supply as the part I needed and had purchased in the two previous stores for the last 15 years was no longer sold anywhere. When I arrived at Cleveland Plumbing John greeted me and was the first person that knew exactly the part I was searching for, got it and quickly rang me up and I was out the door! This is the place to go now! Thank you John!
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November 2023 by Phillip Gabriel
I started dealing with company last year, they started off being a good company. Things went bad shortly after that. I have been in business since 1989. I don't usually do reviews but this company needs to be called out. The sales people in Chagrin Falls are some of worst people in the sales industry. If the supply chain isn't bad enough they make it worse. They will tell you products will get there in 2 days, then it takes over 2 months and then lie to you and tell you they received the product. Then you go to pick it up and its not there. The guys behind the counter at the Mentor store are great. This company put a item on my account that i didn't even receive. Iam pretty sure this is against the law. If they don't take this off of my account I will be contacting my lawyer. I will never buy another thing from Cleveland Plumbing. I hope this review will get this company to zero out my balance. Just wanted to make people aware of this company.
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July 2023 by Giorgio Pranzo
Better than Amazon?Great selection of parts. Fair prices. Fantastic customer service. Many shipping options. Fast communication. Easy returns policy in case there is any issue. What else can you ask for? This is my new plumbing supplies source even though I live across the country.
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July 2023 by Giorgio P.
Better than Amazon? Great selection of parts. Fair prices. Fantastic customer service. Many shipping options. Fast communication. Easy returns policy in case there is any issue. What else can you ask for? This is my new plumbing supplies source even though I live across the country.
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May 2023 by Ed Crosby
Good plumbing supply house friendly staff and knowledgeable
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December 2022 by Tom E
Gene and Karen did an outstanding job, helping our family pick out the right hardware for our laundry room. High-quality, great communication, excellent service. Couldn’t be happier!
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November 2022 by Jose Reyes
Good place for plumbing parts
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October 2022 by ron varney
It's nice having a supply house close to the job.
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September 2022 by David Krouse
I ordered some septic tank lid locks that nobody else seemed to carry. CPS had them in stock and sent them out the same day I paid for the online order. Super fast shipping and amazing communication. I was very impressed with the transaction and will certainly be ordering from them again!
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January 2022 by AllaboutHVAC Guy
Good place for plumbing parts
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August 2021 by Marlin Yoder
Great people Great store 100 percent recommended ?
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July 2021 by Tom Quayle
The parts department is most knowledgeable and helpful. They are very patient and will spend time to detail how to complete your project. I will go nowhere else for my plumbing needs.
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June 2021 by Zachary Williams
Great spot for all your plumbing needs. Visit their showrooms, and see what you need.
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August 2020 by Elie Elbaz
Very helpful
