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February 2024 by Sarah Haberecht
If there was a way for me to give 10 stars I would! My first time trying on dresses at a different boutique I left crying because of how they treated myself and my family. When I walked into Brides By The Falls, everyone was INCREDIBLY kind. They immediately walked with me and showed me different options based upon what I thought I wanted. They even showed me some that had parts of what I was looking for just in case I wanted something different. They brought toys for my 3 year old son to play with and even played with him because he loves to make new friends. It was SO sweet. Mia, was absolutely AMAZING. She made me feel so beautiful and so confident. I have struggled with my weight this year and was so nervous because I knew the dresses could potentially be smaller sizes than would fit my body type but Mia made everything work. She made me feel so beautiful in each dress. She even came in early to meet me on my second visit because there was a dress coming in that I just had to try on. The dress I purchased was the opposite of what I thought I would love but I absolutely fell in love instantly and would have never saw it if Mia didn't show me dresses that I might like that just weren't there that day. The entire staff is so friendly, helpful and caring. 10/10 stars!! Thank you all for making me feel like such a beautiful bride!
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February 2024 by Just Tan
I had a great experience at Brides By the Falls!!! The staff are so friendly just made my visit even more wonderful!!
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February 2024 by Julia Hurt
Amazing experience at Brides By the Falls! I had the pleasure of meeting and working with the owner Jennifer, and one of her stylists Mia! I felt extremely comfortable the entire time, and they went above and beyond for me while looking and trying on dresses! I love their location, it has beautiful dresses and natural lighting! I highly recommend booking your appointment with Brides by the Falls!
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February 2024 by Hannah Tegel
I had a great experience with Brides by the Falls, AND I found my dream dress! The owner is so knowledgeable and helpful, I felt very comfortable throughout the entire appointment. Their selection is amazing, I highly recommend!
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February 2024 by Danielle Schmidt
Cecilia was incredible to work with. She was like my person hype person and listened to exactly what I was liking or looking for when selecting my dresses. It was my first time dress shopping and she MADE the experience for me at brides by the falls!
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February 2024 by Julia Antonelli
Mia was absolutely amazing. She was very knowledgeable about every dress & helped me find what style I love the best. She was extremely supportive and sweet throughout the entire experience. Would 100% recommend!
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February 2024 by Lauren Van Tyne
I had the best experience here! Mia and Jennifer made it so easy and comfortable finding my dream dress. I would go back over and over again if I could. I definitely recommend checking this place out! It’s so pretty inside too ?
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February 2024 by Alexandra Pugh
The most AMAZING experience at Brides By The Falls! Everyone was absolutely amazing but especially our Bridal consultant Mia. She pulled every dress possible and made me feel like a dream. She made sure I felt comfortable and allowed me to take my time and really decide on the biggest decision in a brides day. They provided drinks and snacks for all of my guests and were so kind to us. They had a unique selection that allowed me to have a variety of options. We are SO happy and excited for our big day. The whole staff was wonderful, I will recommend Mia to everyone and anyone looking for a dress. Can not thank them enough!
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January 2024 by Kim Butler
My experience here was over the top! Mia was absolutely wonderful. She made me feel so comfortable and special. I am so happy to have chosen Brides by the Falls as wedding dress shop.
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January 2024 by Danielle Cohen
Jennifer, the owner of the boutique, is fantastic. I was nervous/ overwhelmed with the thought of trying on dresses, and she provided great guidance without being pushy. Her expertise is evident and she has a great eye for beautiful dresses. I went to a few different boutiques in the greater Cleveland area and Brides by the Falls was hands down the best overall experience. Highly recommend!
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December 2023 by Elexis Hamby
I found my dream dress here! What an incredible shop filled with kind, caring, and compassionate staff! We will cherish our experience working with Jen and her crew! It was an honor to do business with them. :)
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November 2023 by Elizabeth Stark
Brides By the Falls is THE best bridal boutique. Beautiful atmosphere, super kind and helpful customer service, stunning gown and accessories selection - couldn’t ask for anything else or different! So excited to have my dream wedding dress and can’t wait to return for my next fitting. Darby is who I worked directly with and she is amazing, as are Mia and the owner! Everyone is phenomenal.
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October 2023 by Katie N.
I'll never be able to thank the team at brides by the falls enough- from the service and selection all the way to the love and support throughout the fitting process. Their seamstress, amber, is a wizard. She can literally do anything. The team at brides by the falls is dynamite and I am so lucky I was able to find my dress there.
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September 2023 by Megan Daniels
I had an amazing experience at Brides by the Falls and was able to find my dream wedding dress. The owner, Jennifer, was so knowledgeable and helpful while also giving me advice along the way. I never felt rushed or pressured by her or the sales staff. I was able to take my time, try on as many dresses as I needed, and ultimately said YES to the best dress!
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August 2023 by Oona Breyer (Dragonfly Photography)
I've had the opportunity to work with Brides by the Falls multiple times as a Cleveland wedding photographer. This is a boutique that I wholeheartedly recommend to my brides for a few reasons. The first being that the service here is impeccable! Over the last few weeks the store was flooded due to a building issue. Because I have brides with them I have an up close view of what's taking place. I am BLOWN away by how Jennifer and her team is handling what could have been a catastrophic issue. They didn't miss a beat. Because Jennifer is so well respected in the community she instantly sourced other options for fittings, dress try ons, and pick ups. I genuinely don't know how she's sleeping with how hard she's working but I do know that anyone who was fortunate enough to have purchased their wedding dress with Brides by the Falls is in such good hands. They are a perfect example of exemplary customer service. I'm blown away and they'll continue to be at the top of our list!
