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“We have brought our cars here and have been very happy with the service and friendliness. They have explained and fixed a few computer resets right in the parking lot at no charge. I called them once from a parking lot in Beachwood when my Porsche wouldn't turn over. I first called the Porsche dealer and they had no suggestions other than towing it to them. I call Larchmere and they suggested a few things to try and it is started right up. It is 25 yrs old and needs special care. They are great!”
“Growing up I was always told that one of the most important things you can have is a good mechanic. Well I have one in KEI. They operate with core values that seem to be lost in today’s world - honesty and integrity.
I’ve been going to them for years for repairs big and small. Each time treated with respect.
If you are looking for someone who will treat you as a customer and not a number I highly recommend them.
You won’t regret it.”
“Been going here for years. They are very fast and have good prices. They seem like honest hard-working people, always recommend anyone in the area to go there.Services: Air & cabin filter replacement”
“They were very kind and pleasant to deal with. Even though I had some unexpected service that was needed, I was pleased with how they managed it. I will be going back.”
“I'm from out of town. I broke down and came here at a local's recommendation. Brian diagnosed my vehicle and offered local recommendations based on my situation since he didn't have the parts on hand. He was very patient and kind. If I lived in the area, I'd return here for my car work needs anytime.”
“I came in to get an estimate on what I thought was a door ding on my passenger side door. After looking at it they took to see if they could get the botched home repair I did off. When he returned he explained that it was not a dent all the way to the paint so there was only a VERY small dent where the effected area was. It is so small now you hardly notice it. They did all of this free of charge! I recommend them highly!!”
“I had my Audi Q8 towed into Smith's Import, and I am thoroughly impressed with their collision center. The owner dedicated a significant amount of time to advocate on my behalf with the warranty company, ensuring I received the best parts and coverage possible.
The team's meticulous approach to disassembling and reassembling my vehicle was impressive, as they ensured no issue was overlooked. Their communication throughout the entire process was consistent and professional, keeping me informed at every stage.
I highly recommend this family-owned shop. Their commitment to quality and customer care is evident, and I felt confident that my car was in the best hands. It’s rare to find a place that treats your vehicle with the same care and attention they would give their own.”
“Mark was amazing. We needed our brakes done, and he even cleaned and serviced our existing calipers rather than just replacing them, to save us money. Mark is more than a mechanic. He treats his work and his customers as a calling. Mark is honest and treats people the way he would want to be treated. We can't say enough good about meeting Mark. He is an exceptional human and a blessing on this earth. Thank you, Mark! We're so glad we met you.”
“I went to Moreland Hills Classic Services recently for major repairs on my Infiniti QX80 after taking it back from the dealership’s service department last November. I spent months trying to find a local repair shop and selected them based on multiple recommendations in local Facebook groups. My experience was OUTSTANDING. They not only fixed everything on my car and got it into perfect driving condition, they did it for more than $2K LESS than the dealership quoted. I couldn’t have asked for a more honest and talented team. I will never take our cars anywhere else after this wonderful experience.”
“Thanks to Avalon Automotive, Barnard Landscaping will be able to complete our route today, these guys are plugging the rear trailer tire on the spot today, highly recommend there service.”
“One of the best service shops I worked with. Very polite and very knowledgeable staff, easy to make appointments, good prices and discounts. Feeling especially confident trusting them with my Volvo, since they specialize in European cars. Overall very impressed with their service!”
“Honest, trustworthy, straightforward car buying process. I bought a car from here out-of-state (PA). I had found it online and it looked like it could be the perfect vehicle. Initially, I was a little skeptical of a small used car dealer, but once I met Joe and saw the vehicle I knew this was a better option than most large scale dealerships. He is straightforward, honest, and seems to value integrity and quality service over making a quick buck.
When I went to see the vehicle, he was able to provide me with the physical paper receipts from the Audi Service Center and other shops where the car had work done, as well as a Carfax and vehicle history. This alone put the vehicle well above others I had been looking at, and left me confident I was buying a quality used car. The price was very fair, and there are no ridiculous fees or any underhanded tactics, what you see is what you get! The price of the vehicle was fair, and it was a nice bonus that brand new tires had been put on in preparation for the sale.
When we discovered a climate control switch was missing (which was in the original listing photos and mystified both of us) from what we both assumed was a previous test-driver stealing the switch, he immediately ensured that the switch would be replaced if I intended to purchase. He also had the car detailed before I had purchased it, which was above and beyond! It was something I was planning on doing anyways and now don't have to worry about. It was made apparent to me on multiple counts that he truly cares about providing a quality car buying experience.
I was very happy with my car buying experience, Joe was friendly and accommodating, and helped make the entire process a breeze. If Colonial Auto Sales has the vehicle you are looking for, I HIGHLY recommend checking them out!”
“Wiper blade broke in half during this most recent snow storm, drove down there on my way to work on a whim hoping they could replace it before work. Both gentlemen were very nice and helpful. Had me in and out with new wiper blades installed. Great service 10/10 would recommend!”
“I took my truck here for an alignment and they did an awesome job! I also had a loose bolt in my rear shock mount they replaced without
billing me for it. It's not much but just shows the integrity of a quality shop that goes above and beyond for their customers”
“Very professional and clean. The damage done to my 24 chevy truck was expertly fixed. You would never know it happened. I also got updates pretty regularly on the progress and they completed the work a week sooner than estimated”
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“We have used Highway Garage over the years for various repairs for our Subarus including routine maintenance, tire replacement, and accident repair. I would go to no other location in our area for accident repair. The staff are friendly, responsive and make the process of dealing with insurance companies very easy.”