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July 2024 by Andrew Trunek
Took my vehicle there for a fuel pump issue. After about a week w got my vehicle back and the repair was a lot. I had several check engine messages on. I took the vehicle back and they said they already ordered a new fuel pump. It became clear that they installed a pump they pulled out some other vehicle but was going to charge me for a new part and pocket the profit. When that didn't work they used a new part. I now have a bad exhaust leak an my AC no longer works. I would suggest choosing a reputable establishment to get your car serviced.
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May 2024 by Nicholas (Neeko)
I debated on doing this review or not. This place use to be amazing. Every repair ever done in this place was done in a timely fashion and done the first time. This time I had to come in not once, not twice but three times. I have been very patient through the entire process. Two times they ordered the wrong parts. The second time I showed up, granted I was late by 45 minutes but the front desk guy proceeded to give me an attitude about putting the shop behind scedule. I do not care what type of business you are in, customer service first. You treat your customers with RESPECT. Do the job right in the first place and things like this won't happen to you. It's a shame to say but after taking both my cars here for years I am no longer a customer. If anyone asks my opinion on A B Tire I will make sure to turn them away. I deserve some sort of reimbursement for screwing up the job TWICE but I will just leave the past behind me. Do better A B Tire.
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April 2024 by Joey Miller
I took my truck here for an alignment and they did an awesome job! I also had a loose bolt in my rear shock mount they replaced without
billing me for it. It's not much but just shows the integrity of a quality shop that goes above and beyond for their customers
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March 2024 by Steve Gokorsch
I went in to this shop to get rear struts installed on our 2010 Honda CRV. I had the new struts and was planning to install them myself, but a bum hip made me consider having them installed. IF the price was right.
I went in on Tuesday Feb. 27 and asked how much to install them. I had the parts. Casey told me the cost would be $135, about an hour and half labor at $90/hr. At that price I said OK and brought the car in on Thursday morning at about 9.
Around noon I received a call the car was done. I went to pick it up and Casey told me the total was $235.19. I said that was $100 over what he quoted. He looked me straight in the face and LIED, saying he did not quote that price.
My recommendation: avoid doing business with them, or at a minimum get a WRITTEN QUOTE first. This is a low integrity shop.
UPDATE: The owner of the shop Shaun called me and asked "What can I do to make it right? HONESTLY. I told him I had a friends car which needs shocks, but the friend in in Las Vagas with his sick mother. Can he deduct the $100 off the cost of replacing his bad shocks? He said YES. No problem bring it in Thursday. It went in at 8:30 and they called at 10:15 telling me it was finished.
FRIDAY UPDATE. The shocks were installed perfectly and when I went to pay the bill - NO CHARGE. HONESTLY.
SO NICE to find a repair show owner with integrity and a good heart. My friend will be so happy to have his car back.
Regards, Steve G
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January 2024 by Jeffrey Ettinger
I can’t say enough about this local tire and repair shop. My elderly aunt had an issue with a leaking tire. They fixed it promptly and for a very fair cost. This is the third time she has taking her car there for service and tires. They are always courteous, competent, and honest.
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January 2024 by Keith Bartlebaugh
Not at all a positive experience. Called at 8 am about a tire because I broke down on 422. Casey told me "I'll call you back in 20mins" and hour later called them back and Casey said again " I got busy but will call you back on 5 mins"... Still sitting here and Hour and 15 mins later, still no phone call. I guess my business isn't GOOD ENOUGH FOR THEM... Let's just say I'LL NEVER DO ANY Business with them ever again!!
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January 2024 by Bob De Wolf
Before I walked in I had shopped around on Amazon and didn’t know better than to tell the manager I was going to purchase and bring the tires! He calmly stated let me give you a quote on purchase and installation and you do what you want to do with it! This quote came in lower than Amazon and I gave him the okay. The day came that my truck was in the shop and Sean ( manager) gave me a call telling me the front brakes and calibers were in need of replacement! He gave me a quote and again I was impressed! The work was done quickly and got the truck back and I’m a happy camper. The steering wheel is super straight and the brakes are doing a great job ?I definitely give them my future business!
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December 2023 by Walter Klevay Jr
Squeezed me in for same day tire repair
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November 2023 by Chris Barone
Every once in a while you meet someone that makes your day or week. The guys at AB Tire did just that today. I had run over some nails at a construction site in my Range Rover. Very expensive Pirelli tires. NTB told me they could not be repaired AB told me the would give it a second look. What a blessing ! They got them patched for around $20. I should have tipped them another $20, but I'm giving them my 5 star review. Great work and thank you so much for saving me money !
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September 2023 by Melanie Spisak
Fast friendly and helpful!! Thank you!!
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April 2023 by Tracey Fouse
We haven't gone anywhere but A&B for tires for all our cars and toys for 7 years! Always a great price and experienced staff.
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March 2023 by John Beaver
The best repair shop I have come across...besides when I ran a shop! This coming from an ex Service Director at a Dealership. Honest (asked a question to see...answered perfectly). Some shops will quote the job while it may not be worth doing as it may exceed the car's worth. Not here. Very customer centric. Rare indeed. Prices on parts and labor very reasonable. Repairs done in a timely fashion. Can't ask for more. Sean and the guys there are incredible. Bravo!
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March 2023 by Dodo M.
A true "diamond in the rough" for total car service in NE Ohio. They don't have a fancy, expensive showroom because they put their money into their mechanics and giving you a fair price. I don't go anywhere else!
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December 2022 by Heather Reffett
Just had a great experience with A&B Tire and Repair. Very professional! I highly recommend even for a European car. Thanks much to Sean and John!
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November 2022 by Paul Pitino
A & B Tire is a good place to go to get your car fixed!
