November 2021 by Suzanne M.
If you want your loved ones to be taken care of In a loving way, NEVER CONTACT VISITING ANGELS. With an Office administrator in Centerville, Ohio who does not return phone calls from their clients or conduct themselves in a professional manner, to a caregiver who gave my parents a parasitic skin condition, the care and attention they received from Visiting Angels was deplorable. My parents were "fired" by this agency with a letter that had very little real content as to why they were no longer able to be clients. My 87 year old parents were told they had two weeks to get replacement care, but in reality it was nine days by the time we received the letter. As a result, we were left frantically scrambling to find replacement caregivers to deal with my mother who is completely immobile. There was never a warning, conversation, or suggestion as to how we could improve the situation. As a resident of Centerville, Ohio, I will certainly never recommend this agency to others looking for home health care.
