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March 2024 by spencer kelly
Very nice, fast and professional. Reasonable prices. Craig was really great. All employees here are great
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March 2024 by joseph e.
How do you mess up an oil change?????Ill tell ya how, by using a power tool to drill in things instead of screwing on the oil cap properly.Took the truck in for a simple oil change and they did not screw in the oil cap and the oil filter on properly. All the oil leaked out and we had to take it into a mechanic.I would never take my vehicle back to these jokers
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January 2024 by James Br
Technicians were professional and friendly. Would recommend this business.
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October 2023 by Magnolia Strange
The team here is always fantastic, but Jordan in particular was kind, welcoming, and helpful. My husband and I travel for work, so knowing that our vehicles are in good working order for cross country drives is an important part of our lives. And knowing which places we can go that are welcome to folks who are “not from around here” is always a top priority, because there are plenty of folks out there who will take advantage of someone they see as “different.” Because of all this, I am going to let our entire ren faire community know where they should all be going for checkups on their vehicles before we all move south for the winter. Many thanks to the entire team for taking care of us this season, and we look forward to seeing y’all again next year!
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October 2023 by Keith Vilseck Jr
recently had the pleasure of experiencing the outstanding service at Valvoline in Centerville, Ohio, and it's my absolute pleasure to leave a detailed 5-star review for this exceptional establishment. This Valvoline location left me thoroughly impressed, and I'm more than happy to share why.First and foremost, the staff at Valvoline Centerville truly goes above and beyond. The moment I drove in, I was greeted by a team of highly professional and friendly individuals who were clearly dedicated to providing an exceptional customer experience. They took the time to listen to my concerns, answer any questions I had, and made me feel genuinely valued as a customer. Their professionalism and courtesy were second to none.One aspect that sets Valvoline Centerville apart from the rest is their unparalleled efficiency. I was in and out of there in no time, which is especially important when you have a busy schedule. Their streamlined process and meticulous attention to detail ensured that my oil change and other vehicle maintenance tasks were completed swiftly without sacrificing quality. It's evident that they take pride in their work and are committed to providing efficient service without cutting corners.The quality of service and products used at this Valvoline location is truly commendable. They use high-quality oils and top-of-the-line equipment, ensuring that your vehicle receives the best care possible. I left with peace of mind, knowing that my car was running at its best.The waiting area at Valvoline Centerville was clean and comfortable, making my short wait incredibly pleasant. They even provided complimentary refreshments, which was a thoughtful touch and made the wait more enjoyable.But what truly stands out about this location is the level of expertise and knowledge the staff possesses. They didn't just perform routine maintenance; they took the time to explain what they were doing and why it was important for the health of my vehicle. This educational aspect of their service was a valuable addition and demonstrated their commitment to transparency and helping customers make informed decisions about their vehicles.In summary, Valvoline in Centerville, Ohio, is a shining example of what exceptional automotive service should look like. The staff's friendliness, professionalism, efficiency, and commitment to quality are truly remarkable. Their ability to educate and inform customers sets them apart, making you feel confident in the care your vehicle receives. I wholeheartedly recommend this Valvoline location to anyone in need of top-notch vehicle maintenance. You won't be disappointed with the unparalleled service and dedication you'll find here. Kudos to the entire team for consistently exceeding expectations!
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October 2023 by Jesse Helton
It's not an instant oil change if it takes them 45 minutes to Simply change oil I could have done it in 10 by myself with no equipment these people are pathetic
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October 2023 by Riley Karr
Everyone there is so nice and helpful! I really appreciated how every time they were going to do something like open my door or the glove box, they would ask. It was a pleasant touch. 10/10 definitely going to go again
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October 2023 by Caleb P
Cut a hole in my undercarriage plastic. I do a lot of my own service to my vehicle but take my car into valvoline because of how cost effective it is. I did a transmission fluid flush after going into valvoline and found a 1’ x 1’ section cut out of the plastic protector where the oil filter and drain plug are. I get that it’s a pain to remove all the plastic clips but now my oil pan is exposed and there are dents in the oil filter cap from rocks that have flicked up in there. The service here is quick and everyone is polite but this is not okay. To replace this is gonna cost me $100+. Cmon guys. Do better.
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September 2023 by Katelyn Ackerman
Generally when it comes to Valvoline, I've always had really good experiences. I know that I'll be paying double, but the convenience of getting in and out in under 15 minutes has been worth it to me. This was my first time at this location and I won't be going back. The men working on the car were super friendly, but the cashier was rude and condescending. It was my first time bringing my new car, so I had a few questions, and it was absolutely the hardest part of this dudes day to have to explain things to me. When I asked if there was a middle tier for the oil, he said "you see how there's only one choice on the screen? I could put olive oil in it if that makes you feel better." I'm pretty used to being talked down to as a woman when I get my car worked on, but that comment definitely takes the cake. I also felt way more pressured by all the recommendations than I ever have before, and when I finally caved, they didn't even have the part they recommended. I'll be driving a bit further next time to return to the Beavercreek location, as I've been there plenty of times and never been treated this way there. Jordan may have been having a bad day, but take it home, don't take it out on your customers.Service: Oil change
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September 2023 by Jason F.
Just moved to the area and my car just arrived from Hawaii. Right away I knew I needed an oil change. Read from another review they give a veterans discount and also their app has coupons. There is also a groupon for an oil change at the moment. Excellent service from everyone, will return for my next speedy oil change.
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August 2023 by Michael Seagraves
The staff are very friendly and make you feel like family. They inform you everything that manufacturer recommends on your specific vehicle make and model. They are not pushy about it and are happy to print you a list of recommended procedures and pricing. They perform all of the procedures at their location if you want the recommended items taken care of immediately. They show you the oil level on the dipstick after they change it for proof that it is in fact full and verify the level is correct. Prices are very reasonable. You can’t go wrong here for any repairs you may need. They aren’t overpriced like dealerships.
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August 2023 by Teri Webster
Honest and good customer service, even replacing a gasket when I had an oil leak at no charge. Manager was very professional, courteous and really looks out for customers.Service: Oil change
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August 2023 by Ernie E.
So far so good. They are definitely quick on oil changes. I like that they have a full squad checking tire pressure, lights, etc. Oil changes are expensive so I appreciate that they offer a good military/veteran discount of 15% off I believe or they offer coupons constantly. Anything helps these days.
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June 2023 by Jace
Friendly dudes w/ great customer service. If any mistakes happen they correct it and go above and beyond, appreciate these dudes keeping my car alive
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June 2023 by Ralph Adkins
Great service. Friendly, fast, detailed.... I was using a place closer to home, but their poor service prompted me to look for alternatives. A few more miles away, but well worth it for the service I received.Service: Oil change
