Rite Aid is a leading drug store chain that offers superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Their mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because they consistently understand and exceed their expectations. Customers praise the excellent pharmacists and friendliness of all the store employees at Rite Aid. The pharmacy staff is described as kind, sweet, and helpful, ensuring a smooth and comfortable experience for customers. They go above and beyond to assist customers, even accommodating them during the store's closing time. One customer was particularly impressed with the pharmacist, Manpreet Rangi, who ensured the customer received their flu shot before the store closed for their lunch break. While Rite Aid is generally praised for its services, some customers have experienced issues with prescription fulfillment, particularly during the COVID-19 pandemic. They understand that the stores may be understaffed and the employees overworked, and they do not fault the employees for these challenges. Instead, they encourage the Rite Aid corporation to better support their employees to ensure the well-being of the communities they serve.
