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March 2024 by Apples2 Apples
Great workout space and many options for exercises. very kind staff, clean gym, and bathrooms. The many types of tanning beds are great! And massage chairs!
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March 2024 by Thomas Jonak
Planet Fitness has everything I need to stay in shape. Okay, it doesn't have a pool. But every fitness club I ever belonged to before had a pool charged more, and I never used it anyway. I decided to join PF because it looked very appealing inside the way everything was laid out. There are plenty of machines and weights. And very nice locker rooms. Clean lockers! Everything is always clean there. On top of that, they decided to invest $2M in each of the locations in the Dayton area to upgrade them. That's actually happening now. The cost to belong is still just 10 dollars a month with no long-term commitment. I will never need to look around for another club again.
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March 2024 by Rare Ghost
The gym has been under construction for about 4-5 months with all black card Amenities unable to be used until who knows when. Their contractors and construction guys are lazy AF and have no idea what they’re doing and have created a very unsafe environment for the members. Avoid this gym and go to the one in Sugar Creek before you or loved ones get hurt. This is a huge liability.
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December 2023 by Chellie Yauger
Disappointed in the Washington Township location. They are taking forever to remodel, machines are down, tanning and massage is out and we’re paying for it. Not cool PF…. I’ll be going elsewhere since the staff is unsure of how long we as customer will be inconvenienced, really lol?! Train your staff PF and inform your guests, we deserve it. ♥️
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October 2023 by Nikki B
Look I love planet fitness but this location is extremely out of date. I'm honestly surprised that this location being where it is, is so far behind with equipment especially the black card area. Update to add that customer service is nonexistent,it took 10 minutes and letting the phone ring off the hook to get someone to slink out of the office and get the front desk. Also bed 4 has had bulbs out for at least 3 weeks. This location is awful.
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October 2023 by Jenet Mullins
Very clean. Lots of sanitary sprays for cleaning the machines. Everything works and the environment is pleasant. When I go to work out I just want to do that...work out. No extra chit chatting. I like the colors and the lighting.
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October 2023 by Kimberly Saad
The customer service at This Planet Fitness is nonexistent. If you have a problem with your membership or if you need help forget it! They are definitely not service-oriented at all. I am glad I am moving to the Sugar Creek Location as they are SO NICE!
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July 2023 by Linz W
It’s planet fitness. So not much to say. But, I will say, the staff here does not walk around and clean as much as they should. As a former gym owner, just bothers me a bit. Equipment is pretty dusty. And their paper towels used to wipe equipment off, it’s like tissue paper and disintegrates when wet.
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June 2023 by kent alexander
Never seems overcrowded. The equipment is kept clean and working. The staff is friendly and helpful most of the time. The tanning lights are kept updated, none are weakened compared to each other. The downside isn't easily visible. Machines are kept clean but the rest not do much. The floors look clean but whenever I leave the bottoms of my shoes are black. And in one of the showers someone had used some sort of gel to make a smiley face on the wall, when I came back 2 days later it was still there.
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June 2023 by chris boyce
So, I don’t normally tan but I am leaving for vacation in a week and a half so I thought I would work on some color. However, I go in at 6:00 wait for 5 minutes before someone comes to the desk and then I am told I can’t use the tanning beds because they close at 6. He said they close for 5 hours and then open again at midnight. And they shut down the tanning beds at 6:00 so they can clean them ( guess those 5 hours they are closed aren’t to deep clean anything). Shouldn’t I be able to use all services that I pay for during open hours? I shouldn’t have to guess or be limited. It would be like going to the restaurant and being told they are not serving food because it is an hour before they close. I am so over poor customer service from businesses who forget they are there to provide a service that is convenient for us and not them. The guy at the front desk was perfectly nice and I know he doesn’t make the rules. Location Lyons Road, Centerville.
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May 2023 by James
The entrance is in a bit of a weird spot and there's a lot of pot holes and broken glass in the lot. The gym is nice. Very quiet. I went early in the morning M-F and had no issues with parking or over crowded equipment. Overall not a bad experience for a vacation gym!
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May 2023 by Samantha V.
Going to say what everyone else is saying.. this is literally the nastiest gym I've ever been into. This place hasn't been cleaned in years. Thick layers of dust under machines. Metal sticking out in the locker room, scum all over. Is there not a GM or someone who comes by and checks on this place and the employees. They literally just stand there talking and sitting on chairs behind the desk.
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April 2023 by Michael A.
This is just a really dirty gym. There is hair, dust and cobwebs every where. Poorly maintained. There always seems to be a roof leak (buckets placed at random locations in the gym). One positive point, the staff does seem friendly.Update 4/4/23: To planet fitness customer service: It would be in your best interest to contact the gym directly to speak to them regarding these widely known concerns about this facility.
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April 2023 by Melanie Brummett
Been coming here about 2.5 years but here lately it's really gone down hill. Not as clean,and pretty smelly most of the time. The staff....literally having to find them for anything. It's becoming a hassle and not worth my time.
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March 2023 by JP Perdomo
I've been a member of this gym for about 5 years and it's nice to see that the gym finally received some new weights after several years of being opened. Cardio equipment was updated about 3 years ago. Machines are in good condition. Some of the machine attachments are old, missing or just not enough of them. The building has not been updated since they open years ago, bathroom and locker rooms can use a makeover, and the soap dispensers could be set to dispense more than a couple of drops of soap foam at a time; tanning beds are old, the staff is always looking at their phones or talking among themselves.The roof leaks when it rains so they place buckets all over the gym. This gym hasn't improved at all even though management is aware of the issues per their responses to reviews. The franchisee is from out of state and he barely sets foot in this gym per my conversation with a previous manager.In general the place is decent for a workout but not the best or cleanest option in the area. Out of all the planet fitness locations I've visited throughout the country, this is one of the ones in worst shape and oldest looking.
