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February 2024 by William Davis
Made an appointment for a quote. Showed up and they wouldn’t give me a quote. When I told them I wasn’t interested in getting it repainted just fixed and I didn’t care about the scrapes they acted like I was some poor person wasting their time. Refused to pop the hood to do a quote “in case it doesn’t close back”. Said they wouldn’t know how much it was going to be until they got into it. So why do they offer appointments for quotes? Had no problem getting a quote at another shop. Normally I’d just move on but since the manager was a complete jerk to me I thought I’d write a review.
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January 2024 by Erase One
I can't trust a company that can't afford insurance!!If they wreck my car while test driving it (after repairs), they will NOT cover cost of repairs (they don't have insurance to cover accidents). The lady had the nerve to say that I should just trust them, LOL. Accidents have nothing to do with trust!!!
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October 2023 by Mary Moore
Repairs on my 2022 Subaru Outback were spot on! I was able to drive it again, and it feels and looks like when I first bought it new!
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September 2023 by Jeremy Carson
Picked my car up today. I am extremely pleased. Robin did a great job and kept me in the loop on progress. I’m so glad I chose this repair shop. I will definitely only use them if any other collision repairs are neededService: Body & Trim
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September 2023 by Caitlin Witters
Honest and helpful. Took my car to 2 other places, all different recommendations. This one was the most straightforward.
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June 2023 by Timmy Jackson
Lady told me they don't do frame repairs even though the website clearly states they do. Than made it seem like they wouldn't even bring me in for a estimate just cause they don't have a contract with my specific insurer. Pretty bad business if you ask me.
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April 2023 by Bill Toben (BTO)
They are very personable and professional. They kept us updated on the progress. They were able to do the work quickly. Attentions to details and excellent workmanship. They even detailed the inside of the vehicle. We will highly recommend to our family and friends. Big thanks to Robbin you were great.Service: Body & Trim
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April 2023 by Chanelle H
I got in an accident the end of January. March 27th my car was dropped off. A week and two days later my car was completed. Liberty Collision Center kept constant communication on the progress of my vehicle repair. My car looks amazing and they even cleaned my car out. They provided thorough aftercare instructions to me. The customer service is top tier. I will recommend them to anyone and if I need body work I will return.Service: Body & Trim
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April 2023 by Kinsey Anderson
Pat had amazing communication. She kept us updated every single day on the progress of our vehicle. The process of getting our car fixed was very quick and easy. The staff at Liberty Collision Center were patient with us when dealing with our insurance company to determine which deductible applied. I highly recommend this place!!Services: Body & Trim
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February 2023 by Matthew Denninghoff
They kept us informed throughout the process. They did a great job matching the paint. They were very helpful.Services: Body & Trim
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February 2023 by Darrell Townsend
Liberty had said it would take up to 4 weeks for the services but got it finished in 1 week . Great job done and very friendly people ..Service: Body & Trim
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December 2022 by Jessica Cordery
This place was amazing! Their customer service and communication were great and I felt very informed on the whole process. I highly recommend and will use them in the future. Thank youService: Body & Trim
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November 2022 by Grace Curell
The workmanship at Liberty is horrific. I took my car to them after hitting debris on the highway, tearing up the front end of my car. There were multiple delays receiving my car because they couldn't get my headlamp to work. When I did finally receive my car, my right headlamp still didn't work. When I called, they said it might just be the bulb. After some work on my end, it turns out they forgot to plug it back in after working on it! In addition, none of the buttons controlling my infotainment system worked. They told me they didn't think it was related to the damage, but would look at it. I took it back to Liberty on two different occasions and they still couldn't figure out why the buttons were not working. They told me to take it to the dealership on my own dime and it would be up to me to prove it was related to the damage and only then would Liberty pay for it. After taking my car to the dealership, I was told Liberty removed one of the fuses and forgot to replace it. How they managed to look at my car on two separate occasions and still not figure out the fuse was missing is scary. Do yourself a favor and go literally anywhere but Liberty.Service: Body & Trim
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September 2022 by Bruce Holtzman
Liberty Collision was very dependable. They kept me up to date on the status of my auto body repair.Service: Body & Trim
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June 2022 by Ronie Cochran
I was referred to this bodyshop to get my car worked on. They did a wonderful, amazing job!!!! My car looks like it never was hit on the passenger door. I am pleased bringing my car at Liberty Collision Center Body Shop. Everyone was nice and very professional.Service: Body & Trim
