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September 2024 by Andy Slade
Spencer was super helpful with my purchase--he was very patient as I tried multiple cars over several weeks to find the one that I wanted--definitely recommend!
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September 2024 by Brian Sherman
We purchased our first Lexus last month with Spencer at the pre owned center. He was an absolute pleasure to work with and exceeded our expectations. The entire experience was very professional. How refreshing! We had been to several other dealerships, looking for a particular F Sport with certain options. Spencer and Lexus of Dayton stood out above the rest by a long way. I was happy the car we were looking for ended up coming from there. Highly recommend.
Thank you.
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September 2024 by Mark Hurst
The team at Lexus of Dayton is first class and will treat you well. Hunter Taylor is an outstanding sales consultant that I have bought several new cars from and I am extremely satisfied.
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September 2024 by Shaylee Barber
Kimberly was AMAZING!! She was extremely kind and patient with me as it was my first time ever buying a car!! She cared more about me and what would best set me up with success than selling the car and I truly appreciated it especially with how stressful buying your first car can be! I ended up with a beautiful red Subaru and I am obsessed!! I was never pressured and they worked with my budget! I left so happy, and couldn’t have asked for a better experience! I could never recommend Kimberly enough, please go see her and trust you are in the best hands! Thank you Kimberly for everything!!
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September 2024 by Phillip Rice & Melissa Orange
It was a very pleasant experience working with Nick!
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September 2024 by KJ FORLAND
This store has fantastic service and shows they truly care about the customer. Quick and easy process to purchase a great car??
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September 2024 by Ewing Gibson
Purchased a used vehicle at Lexus of Dayton in August 2023. Vehicle immediately had issues starting. Contact them for assistance, played phone tag for weeks. Finally got the vehicle in to be looked at, no diagnosis could be made. Lexus sent the vehicle to another mechanic. After two months no diagnosis could be determined. Left a bad Google review and in response to my review, I was asked to email the store manager to improve the situation. I never received a response. I was stuck with the car and it's starting issue until, six months later the engine failed. The $4k extended warranty I purchased through Lexus won't cover the repair. After discussing the issue with a new mechanic, it sounds as if the original issue could have been resolved for $1k. Currently the repair estimate is $14k, which I can't pay. I called Lexus for advice or assistance and was told there was nothing they could do, "you purchased the vehicle as-is." Car is likely going into voluntary repossession. Thanks, Lexus, for setting the standard for terrible dealership experiences. I will never shop Lexus again.
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September 2024 by Helen Helen Senu-Oke
Today, I went to Lexus of Dayton to collect my Lexus LS 460 after being at the dealerships for 7 weeks. Dave Davis was the representative that I was assigned. He was rude and insulting to me. What awful customer service. He easily lies smoothly. The car is repaired but before I was able to get my car. He called my bank 4 times to ensure the money I owed Lexus, that I actually had in my bank checking account. I thank the lord that banks don’t arbitrarily give out customer information over the phone. I was so insulted by this rude man’s actions right in my presence. He said that Lexus had been burned twice by customers. What did that have to do with me? Nothing. Anyway I verified that my check was good. But if this is the way honest hardworking customers are treated, I would not recommend Lexus of Dayton to anyone. If you choose to work with them, I hope that you don’t have Dave Davis as your representative. How sad!
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August 2024 by Kurian M
Great service!!
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August 2024 by Gary Nanfito
We purchased my wife a new 2024 ES250 last month. We received outstanding customer service and scored a great deal. I would highly recommend Lexus of Dayton for your next vehicle.
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August 2024 by Christen Turner
Jesse! Go see Jesse! Not only is he caring, he will work the deal until you are comfortable.
This was the best car buying experience I have ever had. I don’t have a lot of money and he didn’t make a lot of money off of my deal, but he treated me like I was the richest person he’d ever worked with.
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August 2024 by Tony Burkett
The total experience was awesome!!! Everyone was great and everything went so smoothly!!
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August 2024 by Tim Rhinehart
I worked with David Phillips in sales and Zach Carnes in finance and had a great experience
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August 2024 by Laura Hilton
We love our RX 350 H and Hunter and the entire Lexus team were very helpful and gave us top notch treatment. We are delighted. Thank you Laura and Steve Hilton
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August 2024 by Stacy Wade Turner
I bought a nice used car from this dealership, the staff treated me very good and gave me a great deal on the car. I'm glad they had the car I was looking for because they were very professional.
