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March 2024 by Sur Ziy
Had an appointment with Macy and asked for dark brown chocolate color. Top of my head turned orange while the other half is much darker; she should have taken into account graying hair. Asked for natural wavy style, she did a sloppy job again, took her only 5 minutes. I guess she wanted to get rid of me very badly though I kept silent because she was silent throughout the process, didn't even initiate a small chat and I could tell she was very angry. I had an event to attend that evening and people kept staring at my hair, it was embarrassing. I have been to the other location as well. There, my hair turned into jet black though I requested dark brown.These people are not professionals, they aren't trained enough neither to mix desired color nor haircut and they never accept honestly if they can't do what you want, but ruin your hair/day/mood just to be paid. Go to more expensive salons, at least you would get what you are paying for.
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January 2024 by GoodGirl4LLife
Made an appointment at this location to see my girl Janessa. The only person I trust to handle the big chop. Her skills are not to be played with. If you are looking for some with experience, professionalism, and great hospitality book with her now. I am so pleased with the outcome. I feel amazing!
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November 2023 by Randy Scott
While the salon’s location inside the store makes it somewhat hard to find my experience was very good. The staff was helpful, and my stylist was great.
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August 2023 by Doug Wintrow
I think the pictures speak for there selves.If they couldn’t cut boys hair they should have just been honest and said that. His first day of school is tomorrow…Service: Haircut
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January 2022 by Jeralyn B Pasinabo Peagler
This is my go to place to have my hair color, cut, style and more. I have been growing my hair so it has been a while i had a hair cut but i went here to get a blowout and a small braid plus curls. It was easy to get an appointment. Convenient location as it is inside JCPenney in the Dayton Mall. I say the quality of service really depends on the stylist. I dont have a specific stylist as most of the time, i am very spontaneous and book last minute appointments so I take whoever is available. For my last service, I love it, I got a lot of compliments for my hair style and my stylist really took her time to make sure I get the style i need. I will be back for sure!
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October 2021 by S. Gibson
They tried I guess. It should have been a pretty simple cut for $25 plus tip.
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July 2021 by Ally Blair
In the past I have gotten my hair cut here but never has it been this bad. I showed the stylist the stock photo and asked if I could have my hair like that. I also booked my appointment as a haircut and style, yet my hair was never washed nor styled. My hair was simply wet with a spray bottle and I left the salon with it wet. I didn’t have time to fully examine my haircut as I had work right after. And even so, why should I have to doubt the stylist? Shouldn’t it be correct? That’s the whole reason I go to a “professional” stylist!When I took a shower that night my mother realized that what the stylist gave was nothing like the stock photo. As you can see, the length is uneven and it resembles a wedge cut which is clearly not in the stock photo. Also, from the front the two sides aren’t even.I always look forward to getting my hair cut but I’m devastated. At this point there is nothing I can do to fix this and I feel hopeless. If I could, I would this business zero out of five stars. I am never returning to JCPenney salon and I would recommend anyone who values their hair to pick a different salon to visit.Service: Haircut
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December 2020 by Brittianna Revels
Paige did such an amazing job on my hair. After I ruined it from a terrible bleach a year ago, I decided to get it cut and conditioned. She didn't make me feel stupid for my mistakes nor did she try and cut it all off. She made sure I got a desirable length and gave me great advice to get my hair back to good health. Not only was she amazing at her job but she also carried great conversation and made sure I was taken care of while at her booth. I didn't feel like I was just a client, but like I was just hanging out getting my hair done with a good friend. I would 100% recommend asking for Paige when you go in. Once my hair is back in good shape I'll definitely be back for some highlights.
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December 2020 by Lauren M.
I am glad they offer curbside pick up for online orders and offer an extra discount for this service. It does take longer to get items brought to your car compared to other stores. The order was accurate although I never received an email from JCP regarding my order, when it was ready or how I pick up my order.
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August 2020 by Jules MacLennan
Austin is the best! I’ve been going to him since he started at JCP and I love his work! Makes me feel like a diva every time. He is bomb with the blonde and the blowouts of course!
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August 2020 by Erica Meade
Emily Coffee does an amazing job. She will really listen to your goals and consider your hair needs. I am soo picky about my hair and can always trust her to do a great job. It is always a relaxing self-care treat to have your hair done by Emily!
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August 2020 by Lilly Seiber
I went to austin to get a cut and a fresh color on my hair and he did an absolutely amazing job!! I highly recommend going to him because he offers the best service, experience and always has my hair looking perfect, healthy and fresh when I leave.
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November 2019 by Charlene Gay
Mrs. Teresa is one of the best stylish in the area.
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October 2019 by Angie S
I was shocked to see any bad reviews on here but they are mostly old and maybe there was a management change. I chanced upon Audrey in an hour of desperate need because they took walk-ins. My color was amazing, cut was exactly as I asked. I wanted shorter bangs and thankfully she talked me out of it. Terri has also done my hair twice and I have loved it every time. Half the price of my old salon and same quality... I'll never go anywhere else again!
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September 2019 by Gina
Excellent place to buy all your hair products at great prices