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“One of the very few local hardware stores that has helpful people that offer assistance with your projects & needs. It doesn't have as big of a selection as Lowes/HD, but their staff makes up for that. If they don't have something, they will tell you where to go to get it. Also, the more intimate atmosphere makes things much easier to find and less overwhelming. If you need help with a project or want an opinion on what to buy and why, this is the place. They also fill up propane tanks instead of you having to role the dice and guess when your tank is getting empty (or run out of propane in the middle of a grilling session)”
“Had a good experience at Home Depot today. I showed up to the Plumbing department with a pipe I wanted cut and fitted for a project. Nothing went as planned honestly. They seemed to think that the materials were sub par as the pipe would not thread correctly in the equipment. I didn't care though. I met two lovely women who were a delight to deal with and I thought it was more entertaining than anything else. I was happy that they were willing to try it, Anyway. Pipe cut, and the threading was acceptable enough for my purposes. I offered them a fiver and they declined stating they cant accept any tips. Professional or not, a nice personality and good customer service really does help. Anyway. Ill keep HD in mind the next time I need to make a larger purchase. Thank you.”
“Sold me a pair of snips, opened them for me, and helped me get the fish hook out of my hand! Even gave me some Neosporin and a bandaid. 5/5, would choose Lowe's over ER for minor medical emergencies again.”
“10 star service, but I messed up ??♀️. But my step dad taught me no project isn’t complete without at least 3 trips to The Home Depot. I got some lumber cut, and so thankful. My pup supervised the wonderful gentleman my many cuts. But dang it, I miscalculated my measurements. So do I buy new lumber or can I bring my lumber back for new cuts? We are frequent flyers, my pup loves The Home Depot and your staff. Always helpful. Thank you also for supporting the military. I’m a 22 year veteran. I also dropped a piece of my lumber a a kind gentleman picked it up and found me. This is why we shop here. It’s not one trip but 3 trips for one project!!!”
“Lowes is always on point. If I can't find something, it doesn't take long to flag someone down that will assist. Not to mention, their customer service department is by far the best in the Miami Valley. As far as I'm concerned, they give five star service all day long. Specifically my girl Karen in CUSTOMER SERVICE.”
“Courtney at checkout was professional and helped me get in touch with Chris so that he could help me get a custom piece of drywall. Great employees are hard to find. Courtney and Chris D. are great employees.”
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“Friends recommended Rocky's Ace Hardware because the staff is so helpful. I've visited them twice recently and found that to be true. Very friendly associates who are also very helpful in my decision-making process about the best product for my needs. Highly recommend!!!”