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August 2023 by David T
Just bought a new Encore GX from Bob Ross. Love it!Dan Meyer was extremely helpful as he guided me through the whole process: selection, negotiation, completing the documentation, and delivery. Everyone along the way made me feel like I was top priority. The entire Bob Ross team is dedicated to building long-term relationships with their customers. I know, because this the third car I've bought from them. Bob Ross does all my service work, too. I don't trust anyone else to do it right.
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April 2023 by Mike Collins
Recently bought second vehicle from Dan Meyer can't say enough good things about the man in the company as a whole highly recommend!!!
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February 2023 by Tera Thornton
I scheduled a service appointment to have my vehicle checked. I arrived a day early to drop it off. Upon arrival, I was greeted by George, who offered to pull my vehicle in and begin the process today instead of tomorrow. To my surprise, George had already popped the hood and took a quick look. During the intake process, he was extremely respectful. I don’t know much about cars, but George took his time explaining the process and making me feel comfortable. Thank you, George, for helping to make what I thought would be an overwhelming experience, a pleasant one! I recommend Bob Ross Auto service department to looking for exemplary, service!
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January 2023 by A J
I took my vehicle in for service and was greeted by George Craig. George was very thorough, polite, and beyond professional.He kept me in the loop with what was going on, provided exceptional advice on additional preventive maintenance possibilities, and was genuinely just a great guy to interact with.Bob Ross Certified Service is where my vehicles will be going from now on.
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July 2022 by Bonnie B.
On May 13, 2022, a hit and run driver crashed into my Sonata limited hybrid. At a time when gas prices are high and selection of hybrid cars are low, I prayed that my Sonata could be fixed. But the insurance company totaled it! CRAP! Thank goodness I was referred to Bob Ross Auto Group on Loop Rd in Centerville. First of all, the owner, Jenell Ross, is a servant leader and gift to the region. So no surprise there. But I was truly impressed with her team of sales advisors. They were professional and patient at every step of the process. So, I highly recommend Ross Auto Group--especially if you must buy a car right now during these very difficult times!
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May 2022 by Nikki Swisher
I’ve purchased a lot of cars in life and I have to say these guys are the best. They’ve got me as a customer for life. The Ross family knows how to run a first class dealership.
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July 2021 by Rosie Sebastian
Bill Sweat the Best Sales rep. Unlike other dealers ive been too ..good listener & handled my concerns .Thanks so much.i highly recommend He's awesome.
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February 2021 by Mandi Dillow
I knew exactly what I wanted and this vehicle was going through inspections the day I inquired about it. Bill Sweat put a hold on it to allow me to get off work to come test drive. He was great to work with, “super friendly” as my 11 year old said.
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February 2021 by Bob Bram
Everything! Well run and considerate of customers needs
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January 2021 by Jerry Rude
Phenomenal experience at Bob Ross Auto Group. I bought a used GMC and the salesman, service, climate, interactions, presentation, lot, literally everything was top notch. Dan Meyer Helped me out and I couldn't be more pleased. From helping me find the right car through the negotiation he did an excellent job and I will recommend him to anyone and everyone looking to buy a car in the Dayton area. Do not buy a car until you at least check them out!
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September 2020 by Louis Mercator
They are not customer service friendly. Strict like a German soldier.
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September 2020 by Gigi Johnson
Excellent customer service and friendly people Thank you again Kenny Watson and Dan Meyer
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July 2020 by Heather Lawson
We had an awesome car buying experience. We worked with Bill Sweatt. He was very professional, but also had a good sense of humor. He even came in early for us. The finance department was wonderful as well, and helped us get everything done in a timely fashion. We are really happy with our car so far. We would recommend this dealership, and Bill in particular.
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June 2020 by Last Picks
Negotiating on the car was painless, but they we're trying to hold points even though I have an 800+ credit score.
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June 2020 by Judy Buttery
I just bought a Buick Encor GX..salesman, Austin Combs. I cannot say enough good things about Austin. He is such a nice young man. The dealership could not have been nicer to me. Austin did not pressure me into anything. He was so helpful and answered all of my questions. I cant remember the name of the gentleman that approved the deal...he is in the office next to Austin..super, super nice man. Kathleen was so nice as well...very knowledgeable woman and so helpful with the financing. They all spoke very highly of the owner as well. I would and WILL recommend this dealership to people I know. word of mouth is the best advertisement and you sure will get highly recommended by me. Thanks for a pleasant experience. Judy Buttery
