“I stopped in today to grab a few things. Trey was working and asked what I needed he then retrieved everything I needed while I stood there. Not only that but he replaced the windshield wiper I'd just bought. Honestly best customer service I've ever received from AutoZone.”
“I was recently in an accident and chose this shop to do my repairs and they did a fantastic job. My estimator was great, she communicated effectively and the shop got the job done. The receptionist is very nice and helped me get a hold of my rental company so they could pick me up when I dropped my vehicle off. Unfortunately, some parts were on backorder to no fault of the shop, but they were on it and rescheduled me the next week. They also informed me when the part came in just to let me know so I could plan accordingly. Hopefully I never have to come back after an accident, but if I do, I'll come here.”
“We are so grateful for the employees at this O'Reilly's location. Customer service was above and beyond the call of duty. Ben was phenomenal and helped us with every issue we were having and Ken assistance proved to be exactly what we needed when we had a problem we couldnt resolve.
I have never experienced such tremendous help from a corporation and we want to thank the team members at this branch from the bottom of our hearts for their help and expertise!!! 10/10”
Closed
95 Loop Rd, Centerville“FIVE STARS to Jeepland in Centerville located at 6950 Loop Rd, right down the street from the service center. Jeepland used to have service done at their dealership location, however approximately a year ago they moved their service over to PCJDR (95 loop rd).****ZERO stars to the service department at PCJDR Centerville****I took my car in to PCJDR to get a few minor issues resolved (flat tire/finicky turn signal). The appointment was at 1130am. I was told that I would get a call back around 2-3pm with an update. Unfortunately, the service department did not give me a call. I had called 6 times attempting an update, but got the run around with their phone system. They ended up keeping my car overnight STILL without giving me a call to explain what was going on. The next morning, I again called multiple times and continued to get the run around. At that point I was so frustrated with the lack of communication that I decided to not have my service done there. I showed up to the service center and asked for my car back. My service advisor did not give an explanation for the lack of communication. I asked to speak with either of the service managers and was told they were not available. They gave my car back without much hassle. No repairs had been completed on the car.On a whim, I decided to stop into the dealership that sold me my Jeep to see if they could help out with connecting me to a manager. Jamie Brown was the gentleman who helped me out. He went above and beyond to remedy the situation. Jamie called the manager of the service department at PCJDR, Len, so I could explain what happened. Jamie then assured me they would fix my car, AND he set me up with a loaner so that I could be mobile again. Jamie's actions saved Jeep from losing a customer. Him and his team at Jeepland Centerville were respectful, understanding, and extremely accommodating. It is rare to have such customer-based service. I would highly recommend to the owners of Jeepland centerville to move their service department back to Jeepland's location. Many thanks to Jeepland's team for helping me out!!”
“I chose Autospot as they’re a preferred location with All State. I couldn’t be happier with the people and service provided. They were able to get my car in sooner than anticipated and made the entire process stress-free. Thank you!”