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August 2024 by Nancy Detwiler
Worst phone information ever… That stupid recording is nothing but aggravating and insulting
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August 2024 by Sara Miller
My husband and I went to this location to get our children passports and had a HORRIBLE experience!!! We scheduled an appointment online and when doing so it didn’t tell us we needed to fill out the forms in advance. When my husband and I got our passports years ago we just filled out the forms at the office with our appointment. However, when we got to the office the man rudely asked where the forms were and when I said we didn’t fill them out yet he rolled his eyes and made a very rude face as he went to get the forms from the filing cabinet. He then sighed very loudly and dramatically put them on the table. As if it’s our fault that we didn’t know we had to filled them out in advance. He then got supper rude about having to give me a pen, as if I was suppose to bring my own. The entire time I’m filling out the forms he is on his phone not paying attention and then got snippy when I asked him to clarify a part of the form. He was even more rude and snippy when I accidentally put my married name in a spot I should have put my madden name. I had 2 kids under 2 years old yelling so it was just an honest mistake. Overall I was VERY VERY disappointed with his professionalism and attitude toward two parents who were doing their best. Had he been polite and helpful I would have been more than happy to apologize for not being as prepared as I should have been, but he was unreasonably rude, snippy, and lazy. If he doesn’t want to do his job he should quit!
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June 2024 by Anthony Xidis
I had a package delivered that they didn't leave it because I was not home to sign for it. I went to the post office to pick it up and they said when they get it they will deliver it and I ran into the mail carrier today and she said she remembers taking it back to the post office but they cannot find it how do you misplace a large package and this tells me that somebody stole it
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January 2024 by K IvhB
Lazy drivers they wasn't no where near my house but said they attempted to deliver then i go to pick up the package big dude fakes like he’s going to get it then says it must be still on the truck so i waited for supervisor who found it in 1-2 mins then when i get my box it’s opened like they were gonna keep it, it was an playstation box fully opened so be aware they will attempt to steal your stuff and say its not back there
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December 2023 by Kungpow CC
I shipped out five packages almost 3 weeks ago and those packages still haven't arrived all were going in ohio but a package I shipped 2 days ago to Ohio got theirs all seven of these items were shipped in Ohio to a destination in and also
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August 2023 by Brian
I’ve watched how they distribute packages. Your stuff will be thrown around and broken.
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August 2023 by Schayde Nightfall
I just put in my application for my passport and Tim was so nice and explained everything quite thoroughly. Pay attention to the confirmation information when doing this, I've never had a passport before and I'm looking forward to traveling.
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August 2023 by Ohio tickets with Robert
Very friendly staff and give each customer their undivided attention.
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August 2023 by Ai Takafuji
I don’t know if it was this post office’s fault or just US system sucks but my package wasn’t in that office when to pick it up on the suggested date, the online to schedule redeliver didn’t work, and now it’s telling me to pick it up cuz they will send it back to sender tomorrow. Fix the system or secure my package longer please. It is too non functional, irresponsible and inconvenient.
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July 2023 by Mike Dixon
Sent a package and the tracking stated out for delivery, then just "available for pickup". Tried to get an agent on the phone, but the phone system is the worst phone menu on the planet. Would give zero stars if I could.
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June 2023 by Kathaleen O'Brien
Don't come here unless you have hours to stand in line 10 people back while the only clerk at the front window helps a woman with a death certificate issue for a prolonged period of time. My time ran out and I had to leave without getting what I needed which was simply to buy stamps. This is sad. I know they have many employees so this is very bad management and horrible customer service.
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June 2023 by Ron Betz
Don’t say a package needs picked up and then send it out for delivery
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May 2023 by Tanya Hole hafner
Kind employees always quick to help me and my bosses
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May 2023 by Misty H
Just wanted to say thank you for finding my lost papers but ssi won't take them now it to late .
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April 2023 by M W
Tim gave exceptional customer service! He helped me put everything I was sending to my two granddaughters in Texas. He also showed me a trick on how to keep everything safe while it’s shipped. Not only did my package get there early but I saw Eve wearing her costume dress & she was having a blast on google meet ♥️Thank you Tim for being so kind & great at your job! I heard another employee named Jimmy who was also helpful with his customer. Happy Easter!
