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July 2024 by Jennifer Morris
I’ve used this store many times for packaging, shipping and returns as well as their for their notary services. Unfortunately I can no longer recommend this location. The staff is fast and friendly, however, the “air freshener” that they started using about a year ago is so strong it kills my allergies. I’ve mentioned this to several employees and have always been laughed at. Not funny to disregard a customer’s needs when there are other options. If you don’t have any environmental sensitivities, the customer service at this location is MUCH better than the Massillon location but I’ll have to take my business elsewhere.
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June 2024 by Pete Andrews
Very helpful customer service
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June 2024 by Mary Ann
This UPS store offers so many services and the staff is extremely helpful and patient. I recommend this store to everyone I know.
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June 2024 by Hailey Jones
I really appreciate their friendly quick service. My Amazon return today was fast and easy.
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June 2024 by Alec Dunfee
My wife and I had to get several papers notarized, printed and scanned which took a very long time and Jeff was awesome to work with the entire time and was very helpful! Highly recommend this store for any of your shipping needs
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April 2024 by Becky Garcia
Awesome service! Probably best UPS I've been to.
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March 2024 by Mary Frances Compton
Kindness of staff
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March 2024 by Btooke
So much better then Massillon UPS.
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February 2024 by A Review
Always courteous and quick. Great store!
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January 2024 by Howard Bettis
Very friendly people there. Been using their services for years now.
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December 2023 by Bookray14
What an amazing place. Owner is so wonderful and accommodating. Thank you so much.
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December 2023 by Janis Rich
The day after Thanksgiving, we had a family member from Florida forget a very important (topical) medication on their return trip. We were totally freaked out. Kevin at the Fulton Road Store #6832 was amazing. He literally talked us off the edge. We needed to get the package there asap, refrigerated. He could not have been kinder or more helpful. We were in the store at 1:12 pm and the package arrived still cold at 8:15 am the next day. Additionally, when I called the store the next day to say thank you, I spoke to another member of the team, Angelina. She remembered us right away and told me she had been watching the package since it was Kevin’s day off and was relieved for us when she saw it was safely there.I cannot say enough about the team at this UPS location. We are elderly; we were upset and they went above and beyond in their kindness. I hope you can recognize them in some fashion. How lucky you are to have such great people in this day and age.
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November 2023 by R Hamdan
Apparently I met the owner today, after 3-4 years of running my online business- taking all UPS & post office packages to UPS. UPS on E Maple, Dressler and FULTON always take my post office packages. They can accept it but they can't provide a receipt. Information I've known for years. Never did a location reject my packages. I've been in e-commerce for 3-4 years now, and he has the nerve to respond to that with he's worked for UPS for 7 years? This guy was disrespectful, and entitled and I will no longer bring business to this location.
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October 2023 by Marcus Mayle
My item was laminated within 5 minutes and did not have to wait in line! I was greeted as soon as I walked in the UPS store. I was thanked and welcomed back to the store. I saved money buy shopping at this UPS store than going to the printing press on McKinley avenue.
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September 2023 by Susan Farinacci
Jeff and his staff are knowledable,efficient and friendly. They are always helpful and go out of their way to ask how you're doing while packing things affordably! This is the best and only location I go to because of their attention to detail and customer service!
