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January 2024 by Keith
When is expecting to spend way more than I staff was very helpful I was very satisfied with my experience with them
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January 2024 by Gary Ripley
I had to go there to get my phone fixed it done a good job
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January 2024 by Stephen Snyder
Devon W. this rep was great very nice and helpful to the customer
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December 2023 by Stephanie Beeson
Great customer service
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December 2023 by Tanya Hall
Alright don't keep word on claims..faxts
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October 2023 by Lisa-Renee Graber
Very pleasant people. Very clean store and TBH... Very comical.. they all have a hella sense of humor!!!.. good place , good people that actually care.
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September 2023 by Stephanie Lynn
By far the BEST customer service we have ever experienced. The staff were very friendly and helpful. Derek went above and beyond and we can’t thank him enough!
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September 2023 by Darlene Jellel
Went in to check on a phone. Wasn't treated with respect. Employee's we're busy on there phones. Also back n forth inside n outside the store.
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September 2023 by Tim Crosby
Best customer experience I've ever had. Vee is an amazing person and I hope she gets all the credit she deserves.
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September 2023 by Jason Boner
Tried to charge be 5.00 to pay a bill and charge 4.67 for tax on a 50.00 plan. Call philipian head people they waved the 5 and 4.50 what ever and charged me. 50.01 for the bill what a rip off
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April 2023 by Luke D
Great customer service. Good selection of cell phone cases including for pixels. Jarmar was so helpful and knowledgeable! Recommended.
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April 2023 by Elliot Mack
I frequent the Canton location the Custom Service is always on point they are always helpful and get you in and out.
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February 2023 by Tjay Floyd
By far the worst customer service I have ever encountered. Went there changed my 18 year old plan and I've had nothing but issues since told them what was going on with my phones and they told me they can't do anything. Pretty much it's not their problem.I quote"That they are sales people not customer service". changing to a different provider I advise all to do the same
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February 2023 by Jay Summers
Staff was very informative and friendly. They help me Port my number over and got me a really good deal. Between the customer service in the phone service I'm already satisfied from making the switch from Verizon.
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January 2023 by Mary Butler
Love going into any T-Mobile store. The staff are always helpful and knowledgeable. Best of all, they seem relaxed and like they enjoy their jobs, so they can joke and visit with customers. Today, Ryan let me know about a deal that may end up saving me $500 a year. Didn't catch his co-worker's name, but she was also helpful. I am brand-loyal to only two companies: USAA and T-Mobile. With TM, it's 100% bc of the in-store staff.
