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February 2024 by Chris
I stopped in and ordered a sandwich and bought a coke and as I'm waiting for my food to be made a male associate pulls his pants up and tuks his shirt into his pants and dosent wash his hands before he proceed to to start touching food the prep area
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January 2024 by kari pasco
Terrible experience. The woman working the fryers on midnights refused to make my boyfriend the right amount of food after she messed up. She had us waiting for 15 minutes for nothing and then they all got rude about it. Do NOT recommend!
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January 2024 by Russell Beatty
Food is great, but they like to short you on extras, don't get double meat, you won't get it also when ordering don't use quantity, I ordered two large buffalo chicken platters with ranch, the rude employee told me it only comes with two ranches, when I know it comes with 4, so I went and ordered a single and asked her how many ranches she said two then I asked why do I still get two when I ordered 2. Really poor service, definitely not what Sheetz used to be.
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January 2024 by Aaron C.
Night shift dude started yelling and cussing cause he had to make my food. I ordered 2 things and was literally the only customer in the building. Maybe you guys shouldn't hire teenagers who don't understand the concept of a job. I've been in customer service for 8 years and have never flipped out like that or came anywhere close. That kid wouldn't last an hour at any customer service job that wasn't the graveyard shift at Sheetz. I'll gladly go to the other Sheetz that's further away just to avoid him.
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January 2024 by jackathan slackathan
mordecai saved my dog from a house fire a few years back and gave me a place to stay in a dark time of mine. i’ll be naming my firstborn son after him. get this man a raise, employee of the month, a bonus and whatever else you can give him because he earned it
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October 2023 by Mark Almasy
Bring back the regular doughnuts. Forget the fancy one you keep stocking now. The Peanutbutter Bismark was the best along with regular glazed or chocolate.
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September 2023 by Amber Meadows
DO NOT COME HERE!!!! I can’t believe the experience I had. I came here and ordered 2 milkshakes, went & payed for it. Started getting busier and busier, we waited for over 30 mins for 2 milk shakes! Eventually I saw the milkshakes be made but they just sat behind the counter. I gave up and went to get a refund and the employee didn’t know how to refund, his name was Larry. So he called his supervisor over and she raised his voice at him saying you should know how to do this and it’s unbelievable he doesn’t know how. He was older man and I felt terrible he was yelled. 5 mins go on and she doesn’t know how to refund. Yet she yelled at Larry. Her and the manager try to figure it out and 10 mins go bye and they finally get it. Finally got a refund. WILL NEVER BE BACK, DONT COME HERE
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August 2023 by Kayuuda “KayuudaBuusta” Buusta
Come here every night after work for food. Came today and entire store is open but doors are locked. Called to ask if they were open and they said yes but a the doors locked due to staffing. Asked if I could order food online and they said systems are down. No signs on the door to indicate any information at all.
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July 2023 by Taylor McIntyre
Ordering online and picking up is phenomenal. Quesadillas remind me of old school Sheetz.
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July 2023 by Krumroy Pickle
I don't do one star reviews and I generally don't complain about food - people have off days and things go wrong. I'm half tempted to go back and see if I was getting Punked but it's 10 years too late. I'll just upload pictures if I can. The napkin was all the butter on a single bagel. That went to the birds so no more leaked on my seat but I am seriously worried that I poisoned them.
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July 2023 by Jacey Annaliese
There was only two people working and we received our food late, even though we were first in line. Many people were irritated and not to mention I got food poisoning from getting a burger and mozzarella sticks. There was lettuce on the wrappers, tortilla shells in the mozzarella sticks and sauce I never ordered on the wrapper. DO NOT RECOMMEND, AND THE WORKER COULDN’T EVEN GO ON BREAK BC THEY ARE SO UNDERSTAFFED.
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May 2023 by Bill Brooks
The MTO menu is awesome. Always hot & fresh. Nice fountain/frozen drink selections also
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May 2023 by Joe Scheetz
I'm not sure what has happened but they need to definitely make some staff changes. Prior to their remodel the mto didn't have any issues with preparing food. Last Saturday we waited 45 minutes for our order and the food was pretty bad. The one employee didn't even act like he wanted to be there.
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May 2023 by Salem Robertson
Waited 50 mins just for some mozzarella sticks. Many others waiting for their food for long periods as well. Saw several people have an extended wait time to be checked out at the register, i saw a few people give up and leave . Worst sheetz experience I've ever had.
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April 2023 by Courtney Penrod
Waited for over an hour for 2 hotdogs. Huge line of people. 3 workers, no one watching the line at the register. 2 times I had to tell the workers there was a line at the front. Got my food finally after a 4th worker came in and got home. The food was wrong. At this point, I am extremely disappointed in this location. It's convenient for me due to the location of my home, but they are severely understaffed for a Saturday. I'm guessing 4th person was a manager because as soon as he got online, everything actually started moving. One if the employees jeans also needs addressed. As a customer, I should not be able to see the skin of a employees behind. I hope to get better service in the future as this is the second time I have waited over a hour for food at this location. Might be better to go to the tusc location from now on. A further drive but I've never waited this long ever.To add, I ordered the dollar dog deal, regular bun, ketchup, Mustard, relish, onion. This is most certainly not it.Eta: waited a hour for cold food.
