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October 2023 by Garrett Lones
Picked up and dropped off a truck rented by American Freight. Great service and great equipment ! Thank you!!
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August 2023 by Chris Garaux
Awesome place....staff is excellent and courteous......glad to have em
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May 2023 by DC Michaels
Great place way way way better than U-Haul
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April 2023 by John Fisher
Great place to rent a dependable moving truck ? . Very friendly and helpful young man got us on our way with ease.
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February 2023 by dee britt
Wants 1100 a week for a business truck rental Plus another 35c a mile. Way to overcharge! Your Greed will help put a lot of small businesses out of business.
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February 2023 by Tammy Mickley
This company was wonderful to work with from the minute we rented the truck until it was returned
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October 2022 by Carolyn Santos
Penske (and Nick G, in particular) did a great job helping me schedule a high top cargo van to move myself from Ohio to Tennessee. The service could not have been better and the van was effortless to drive! Thank you for all your help and support, Nick and Penske! I will use you in the future! ~Carolyn S.
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August 2022 by Charles Roberts
Nick G is the man, you need a rental come on in!! He will take good care of you and get you the best deals you could ever imagine. Don’t go anywhere else but here. Come on in and ask for Nick G. Tell your family and loved ones to come to Penske and get Nick G.
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June 2022 by Dasia Lawrence
Horrible billing process. They make errors consistently and refuse to fix them. They have no problem charging you! After talking to practically the entire office none of these alleged professionals can figure out why these errors exist or how to fix them. On top of that nobody has attempted to compensate me for the inconvenience they have caused. To be the most expensive place to rent trucks I expected a higher level of professionalism. If you can go with Enterprise or Budget, both companies are considerably cheaper for the exact same equipment. Or go with Ryder which offers the same service at a better price. Your best bet is to avoid this office at all costs. You can go to the Akron office or any other branch if you just have to get a Penske truck. This Canton office will bill you and not send you a receipt. I literally had to stop what I was doing (otr truck driver) to go to the office and get receipts. This was after I was told the receipts would be sent via email. I’ve made countless calls inquiring about questionable charges which never got settled. Again I had to stop my business and go to the office because a phone call or email gets ignored. The visits to the office were pointless because Patrick assured me that he would handle things, yet days later the same problem still exists. Patrick and Anthony went vigilante doing the rewrite and created mileage on their own, then tried to charge me for it. Instead of correcting their error they want to continue to act clueless. This is the behavior I expect from my four year old son when he’s expected to be accountable for his mistakes. I definitely don’t expect this sort of better yet lack of professionalism from a grown man/men, better yet males. Please save yourself any inconveniences and spend your hard earned money with people who appreciate your business.
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April 2022 by Mike Candella
After a month of back and forth with this company and the canton branch 7 transactions where charged to my card ranging from $117.50 -$1,260.00 for a one day rental that was returned in 8 hours absolutely terrible company to work with the finance guy I have called 3 times and never once returned my call absolutely should be ashamed of them selfs this is not how veterans should be treated ever absolutely should be put out of business
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March 2022 by Dave I
This place is great. Very clean, great stuff, very efficient. They have any truck you could need, and the trucks run great.
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May 2021 by Donna Cline
Great service, truck reliable, drivers seat good. Easy pick up and drop off. Good job over all
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December 2020 by Christian Malloy
Good bunch! They are always accommodating.
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December 2020 by Karen Williams
Used Penske to move from Ohio to South Carolina October 2020.
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August 2020 by Amber Workman
We called Penske Sunday morning last minute after trying to pick up a truck from Uhaul that said they were open but apparently wasn’t and talked to Andrew and he squeezed us in for a 16ft truck for the day at Penske on Perry Dr in Canton! Great customer service! Would definitely recommend!
