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November 2023 by Janice M. Becker
Had an issues with my rear tires not holding air. Took them in and Zach looked them over, found the problem and had me back on the road in no time. Great customer service!
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November 2023 by Stephanie Schumacher
I noticed a screw in my tire on Saturday a little before 5pm. I went to Mr. Tire on Main St. and they we booked through the next day. I called a few other locations and sister stores and no body could get me in. Finally I called the Mr. Tire on Fulton road and spoke to the assistant manager, Zach. He was able to get me in immediately. He met me in the parking lot, ready to take my car into the shop. I showed him the screw and mentioned that I thought another tire possibly had a slow leak. After taking my car, they determined that the screw punctured my tire in a location that was not repairable and they needed to replace that tire. The other tire did have a slow leak, it had a small sliver of metal, shorter than the width of a quarter. Zach brought it to show my husband and I and we were shocked that he even found it.I am amazed at the level of service provided by Zach and his service technician that were there Saturday. The speed of the service was outstanding. I have never had such a great experience having any maintenance done on my vehicle. 10/10, I would give over 5 stars if possible.
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November 2023 by Aj Triner
Took 2022 jeep gladiator for an oil change, tire rotation, and alignment. Let me start by saying it was scheduled for Sunday at 11:00AM. And we said we'd pick it up Monday morning, well it didn't even get started on till Monday morning.Oil change was over 110$ which imo is a little steep on price. They never called and advised about the alignment and just didn't do it because they said their alignment tooling wouldn't fit in the stock rims and tires from the factory. The front tires are showing wear. their paperwork says complimentary tire rotation which got failed to be done also. Called and asked about the rotation and why it didn't get done, they claim the better tires should stay on the back... claim the tires will wear like that because they are an off-road tire. And at that I they are an off-road tire but they are not aggressive tread by any means. is that not the point of tire rotations to help with even wear of all four tires! Very disappointed and will not be back. I advise people to go to Flynn's tire in north Canton much more professional personnel.
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November 2023 by Bo Diddly
Called for trailer tires. Needed all steel sidewalls. Alot of people dont realize they make all steel construction tires instead of polyester. Guy on the phone treated me like a moron until I explained it to him and then he must of googled it on his own and said let me find out. He comes back with 4 tires for $1200 which is insane. Firestone right down the road knew exactly what it was and got me out the door for less than half of what Mr.Tire wanted. Do your own research before talking to these guys
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September 2023 by John Haines
I came in a few hours before closing during the weekend with a last minute mounting and balancing of 4 tires. John was extremely helpful and had my tires back to me within an hour and a half. Great guys and awesome service!
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September 2023 by Jeanette philipps
They put in the wrong oil. My oil cap clearly states 5w 20. They put in 5w30. Luckily it won’t hurt my car. The simple fact is nobody checked nobody took the time to look! I will not be back. Each mr tire is not created equal. By far the worst one I’ve been to. You can smile and be friendly but if your techs can’t handle a simple oil change. If customers don’t pay attention it will lead to damaged cars. I called to tell them but only option is to bring it back and redo it. I don’t trust them to redo it and make more damage. And for 80 dollars I shouldn’t have to. Wish I could get my money back for waste of time. I miss my guys in Brunswick location. These ones are a bunch of scam artists with smiling faces.
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August 2023 by Alexander “Zestyflowmingo” Nikishin
Ever since Tyler Burke left this location has gone downhill. If you go here for anything other than an oil change they will attempt to take advantage of you and scam you.
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August 2023 by Joshua Graham
Had two bent rims. I called on a Sunday and they were able to get me in almost immediately. Then they come out tell me they were able to repair it and there would be no charge. Awesome. I have gone here on and off since when they were Terry's Tire Town. I have always had a good experience. Staff is friendly and very helpful.
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August 2023 by Cody Taylor
The staff stayed 2.5 hours past closing to repair my brakes, and I was given an excellent deal on my transaction. The best garage I have ever had the pleasure of dealing with.
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June 2023 by Daniel Salle
I usually do my due diligence and price check. This was not the case this time, I realized after the fact how that I was taken for double what others charge. Grossly over priced. My own fault for letting it happen.
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May 2023 by Alex Scharf
Probably my 4th or 5th experience dealing with this location of Mr. Tire and they are always so helpful and knock it out of the park! I have taken 3 separate cars for tire installation, alignments, swapping of winter tires, and repairs for patching and it has always been a positive experience. Always courteous on the phone and get me in for appts promptly.
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April 2023 by Phil Plumley
Had planned on just a routine oil change, but a tire issue developed on the way to the service center. The problem was detected and repaired, the rest of the work was completed as expected, and things were good as new as I left the shop. Very courteous and professional operation!
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April 2023 by brennan dunlap
Great staff, great environment. John was honest and fair with pricing. I will return to Mr. Tire.
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April 2023 by Steve Peters
Had 4 tires installed and alignment in less than two hours. Everyone was very helpful
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April 2023 by James Marks
The manager who assisted me (John I believe) was phenomenal. Can't thank him enough for taking care of my 2018 Civic!!
