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April 2023 by Mech
My call gets dropped everytime I call the number provided for the buisness.
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January 2021 by Jeff Wadsworth
This "business" is an absolute Joke, and a bad one at that.I ordered 12 laptops from their website, received only an invoice via email indicating that they processed the payment. Two weeks go by with no notification whatsoever, I tried calling, emailing, texting, zero response.I finally get a notification that they shipped...but NO they didn't, when you look at the details the USPS said they were waiting for the product.I had students here waiting for laptops for remote learning, very disappointing. I cancelled the order and reordered today from a reputable company, they have already shipped.Bottom line: DO NOT ORDER from this person they are at very least grossly incompetent, or quite possibly a thief.
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January 2021 by Vicky Anderson
We ordered a laptop on November 13th. We received order confirmation and our money was taken. A tracking app shows awaiting the shipment before a tracking number will be given. When we call, email, or text we do not get any response.
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January 2021 by julie allen
Horrible customer service!!! I have tried every way possible to get ahold of someone, and no response, ever!! Ordered something over 3 weeks ago...no updates on when it will ship, how long etc. I just want my money back at this point. So frustrating!!
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January 2021 by Top Tech Electronics
A++ Awesome Services, Amazing Websites and Outstanding Experience with Getting the Job Done!
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October 2019 by Jami Foster
Sam does great work. I’ve bought two laptops from him that work perfectly and he’s done repairs for me and my family. I’d recommend him to anyone. His prices are also really cheap for basically brand new laptops! Thanks Sam ?
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October 2018 by Rachael Hundley
Very present and knew what he was talking about. I will be going back for any computer cell phone needs!!
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October 2018 by Amanda Vega
Horrible experience! I dropped my computer off on a Saturday and I was told by Sam that it would be done by 7 that day but he would call me for sure and let me know to pick it up. Never heard from Sam Saturday. I thought that maybe he ran into a problem and forgot to update me. I didnt hear from him Sunday so I thought maybe he didnt work on Sundays. By Monday afternoon still no word so i messaged him. He said my laptop was almost done and I could pick it up at 7 but just to text him when I was on my way. I text him and showed up to pick up my laptop only to be yelled at by his mom that he wasnt home and to go away. Tried calling and messaging him with no answer. He finally returned my call and said I could pick up at 9:15. I sent my husband to pick it up and when my husband got home i seen that he had given my husband someone else's much crappier laptop. I called Sam and he apologized and said he would bring my laptop to my home and he would be leaving in about 15 minutes and I only live 5 minutes away. An hour later I went to bed and my husband stayed up waiting. Sam never came because apparently he hadn't fixed my laptop yet. All day Tuesday we tried to get ahold of Sam with no response. Finally my husband just went to Sam's house and got my laptop back. It smells horribly of cigarette smoke and we are non smokers. I gave it 2 stars because my computer is running better but the experience was absolutely horrible.
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October 2018 by Molly Stroup
Thank you for the prompt, straight up and affordable service. Highly recommend!
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October 2018 by Ryan George
The most respectful an honest sales staff I've ever encountered they where very helpful and have top notch computers an tablets thank so much Mr Sam Lorenz for bein so good to us
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October 2015 by todd raper
Know the owner personally. Strong work ethic and dedication to his customers.
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October 2015 by andrew hatt
By far the best computer/tech company I've ever dealt with. Very knowledgeable and caring.
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October 2015 by Kyle Williams
Took my HP in thought I had lost everything. Fortunately Life Line saved my tail. Thank you guys will be back but hopefully not soon.
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October 2015 by Sandra Roe
Very professional .had my computer fixed in no time and running GREAT I highly recommend this company for your computer repairs. GIVE THEM A TRY YOU WONT BE SORRY
