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September 2024 by Kimberly Snodgrass
What a fantastic experience!! With the initial step onto the lot we were greeted and felt listened to an did not feel like the next piece of meat. Follow up with emails to answer any questions did not feel smothering but helpful. Jay and Ruth were simply a pleasure to work with. Fully explaining all the features of multiple cars and the pros and cons of each. Kempthorn dealership is a Canton landmark. Jay and Ruth were definitely above expectation and made the buying experience easy and enjoyable.
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August 2024 by marlene sommer
Both Ruth and Jay were very knowledgeable and professional. They made the car buying experience fun and speedy!
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August 2024 by Stacy Paumier
My Salesperson , Bob Novak, was extremely helpful , kind, laid back , & an all around fun human being. He's very knowledgeable about his craft.
This was my first experience at Kempthorn & I was surprised at how comfortable it was , while shopping for my newest vehicle.
I felt assured that I was making a great decision in the purchase of my Mazda CX-50.
Finance's, Donnie Whittington, was great.
You can tell he's genuinely excited to help out the customers .
And it's obvious he really enjoys his job!
He was thorough & enjoyable to chat with , while finishing up the "mundane" details.
Overall my experience at Kempthorn with
the purchase of my newest vehicle, and with Bob Novak & Donnie Whittington wrapping up the deal, it was quite stress-free & dare I say enjoyable!
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July 2024 by Penny Leroy
Bob Novak is GREAT! This is the guy to go see. They make buying a car pain free.
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July 2024 by Karen Haley
Bob was awesome and made the car buying process fun. Totally no pressure and very knowledgeable!
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June 2024 by Calvin Carpenter
I had a fantastic experience at this car dealership. Ruth, Ian, Don, and Jay were all VERY helpful to me. This place doesn’t feel like most car dealerships. Here the people are genuine, relatable, and patient with you. I would refer anyone I know to Mazda of Canton.
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May 2024 by Vicki Rhiel
My experience was the best I ever had buying a new vehicle. Thank you Bob Novak. I stopped in to look at a 2024 Mazda CX5.
Bob immediately approached us and established a nice rapport with us. Bob answered all my questions. Bob was very knowledgeable about the vehicle. No pressure to buy . I was able to test drive the vehicle, review the purchase deal at my own pace.
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April 2024 by Rowena Hyndman
We bought our 2024 Mazda cx5 at this location. Bob Novak was very helpful with making sure we understood all the features. Would recommend him to any one, we are very happy with our purchase.
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April 2024 by Peter Young
We just completed a of a CX-90 at Kempthorn. It was the easiest and most pleasant car purchasing experience of my life ( and I am not a young man ;) )
We used the Costco Auto program. Kempthorn is the Costco representative for the northeast Ohio region so we drove down from Cleveland to Canton.
Before we had arrived a couple of conversations and a half a dozen had clarified all the details. everything gets completed on the front end.
We arrived with the car ready to go in the showroom. With paperwork completed, we drove out 90 minutes later.
Both Shaun and Donnie Were very friendly. Everything went wonderfully well.
Would 100% recommend!
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April 2024 by Darrel Haswell
Everything from start to finish was very professional and a very pleasant experience. Bob was very informative and we were in and out with a new car pretty quickly.
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March 2024 by Andrea Griffor
Called on Monday and had my new Mazda CX-30 carbon turbo on Thursday! Thank you Shaun Swihart for the best car buying experience ever! Thank you to Donny in Finance and Karen for working all the details out so perfectly!
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February 2024 by SUSAN SHARP
Very helpful. NICE people to work with and dealership is awesome.
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February 2024 by Andy Haag
Shaun Swihart made the buying experience fun and friendly! Knowledgeable, professional, and detailed. True professional.
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January 2024 by Kelly Miller
Our salesman, Bob Novak, was professional, knowledgeable, friendly, considerate, and highly competent. Our experience at Kempthorn was very satisfying and we are enjoying our new car.
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January 2024 by Rachel Glatz
I had a wonderful experience at Kempthorn with Troy Pascley! It was my first ever car buying experience and it was very easy and low stress! Troy was great and very helpful in getting me a great car! He truly cares about people and getting them a good car! I couldn’t recommend him more! :)
