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March 2024 by Doug Jacobs
Your tax service in canton ohio west tusc office is terrible you had my tax information for over a week no phone calls so I called the guy was supposed to call me 10 30 this morning never called so I called again told them I will be in Monday morning to pick up my stuff she hung up on me never again will do business with your rude employees she wouldn't even take my name
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February 2024 by Don Ansell
Professionalism, accurately, kindness and good atomsphere.
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February 2024 by Skylan Abraham
Rayna was extremely kind, quick and efficient. If you're getting your taxes done here, make sure to request her.
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February 2024 by Paul Kasler
Best place for taxes tom is the man with 28 years experience trust me 2 years now wouldn't use anyone else found me some more money I didn't know about a lot lol
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February 2024 by Melissa Simmers
My CPA, Andrea, was friendly and efficient. Being self employed could mean confusing taxes, however, I was in and out of H& R Block within a half hour! I'll definitely be returning next year.
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January 2024 by Brandon
The tax expert went above an beyond and I was a walk in not even an appointment. Spent extra time with me and found something that had been overlooked for three years.
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January 2024 by Elyse Pettay
Tom Bamburger is Amazing!!
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December 2023 by Cru Garrett
The office manager is rude,and refused to return calls,or help at all with mistakes that were made on our taxes. She blamed me,but I provided birth certificates,and ss.cards,I did not enter the information.They charged me over 1,000 for a single,simple joint claim, and no one can explain why. They also over estimated our returns by thousands of dollars,and or made mistakes which lost us that money,and will not help us figure any of it out.We could not resolve the problems with this office,and have had to escalate our case,so hopefully we'll have answers soon.
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December 2023 by Rise Michael
I see a lot of people had great experiences I was not one of them. Seems like they're very friendly when it comes to taking your money, but ignore you if there are problems after you file. Somehow,they over estimated my returns,by ALOT, and in trying to figure that out I discovered they can not explain why 1 year cost 1,200, and another year cost 379,and another year cost 179..all for the same forms to be filed.They do not return calls. To finally get help,I had to go through the H&R block Facebook! the escalation team is still looking into the situation, But I've already received a 179 $ reimbursement from them for some part of the whole mess.If you chose to risk it,get your pricing upfront,and triple check everything.
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April 2023 by Nugget Master
I got an appointment the same day because I was struggling with doing my taxes myself. Melinda helped me and my husband and she was amazing! She did a great job and will be returning every year! Everyone there was kind and helpful.
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April 2023 by Liannette Morris
Our tax preparer, Mr Bamberger is great! He is knowledgeable, professional and quick. He has done our taxes for years and its nice to be able to return to him each year to get his valuable advice.
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March 2023 by Renette van Eeden
Actually, no star. I have made an appointment online. Arrive 5 minutes early with no receptionist at the desk. When she arrived from outside the office, I do not get any acknowledgment. After 10 minutes after my appointment time, 3 staff members moved in and out of the reception area, and no one greeted me or ask if I'd been helped. I've just leave ......... and will never return.
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March 2023 by Allie Mullen
Been going here for years and this year has been nothing but rude. My tax prep lady was great. The Receptionist are rude and act like all they wanna do is nothing!!! After 8 years I will be filing my Taxes else where next year
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February 2023 by Steve Hintz
BEWARE ***********. Up until 2023 no complaints UNTIL they offered the EMERALD CARD with this card you get an advanced refund loan against your return within 24 hours. I was approved yesterday 2/7/2023 for this card and told that I would have cash on it within 24 hours. Exciting right ?NO !!! I got an e-mail from the bank that issues the Emerald Card and was told I was denied. Called the number on the card and found out this bank did a credit pull ( to my surprise and certainly DID NOT AUTHORIZE ) they had issues with certain things on the credit report . Now I’m furious !Not to mention I’ve been monitoring my account for funds for 24 hours !QUESTION ! WHY DOES IT EVEN MATTER WHAT MY CREDIT IS WHEN IM GUARANTEED A REFUND ?!?!?!?!?BEWARE *****
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February 2023 by jamie Gillette
It was fast. The woman I worked wt got me more back then expected. Will be working wt her again next year.
