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March 2024 by Lemoine Brown
Only place I buy shoe from
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March 2024 by Pocahontas :-)
Fast friendly service, very kind and helpful
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March 2024 by Lucia Petruccelli
I bought a pair of shoes on a Friday night at 630 and tried to exchange them Saturday at 10am. I was accused of wearing them when I did not. They refused to accept the exchange for a different pair of shoes and assistant manager was rude. I’ll never go back. In store experience was awful and embarrassing. I’m a 45 year old woman who is in bed by 8!! ? Not sure where I would have even worn them to and had them less 24 hours. In a world of Amazon and online purchases on the rise, you would think in person purchases would be handled with more of an emphasis on customer service leaning towards customer satisfaction. From a business standpoint, it’s long term/big picture lost revenue because I was going to exchange them for more expensive shoes and now they’ve lost all future purchases and my word of mouth referral. I’ve told a couple of people at the gym where I workout, friends, and family about my experience and that I wouldn’t shop at this store. I’ve bought 2 more pair of shoes since this happened a couple weeks ago and for sure not from hibbetts.
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March 2024 by Joe Cirelli
Easygoing employees good costumer-service
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March 2024 by Dakota Rinier
Online inventory incorrect
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March 2024 by April Domjan
Always a pleasure going in there and the staff is so nice
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February 2024 by Joe Lanham
They always have the most exclusive in the area
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January 2024 by Mindy Harmon
I like the store a lot!But, every time I shop there. The workers aren't very friendly, at all. Kind of makes me not wanna go back to that particular store.Canton, Ohio4060 Tuscarawas St West Canton,, OhioSales associateDEMETRIUS
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January 2024 by Brandy Owens
Hibbets is my favorite place. Have the best styles usually in all sizes
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January 2024 by Ahisha McDonald
I really don’t want to give 1star…..most of the time the staff including the manager are RUDE as HECK!!! Not helpful and are acting like you are bothering them when you ask for help. Why I go is for convenience when spending my hard earned money. There is only maybe 3 good employees. I appreciate them but the others need training.
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December 2023 by Raymond Lampkins
The best shoe store out here. Always giving out updates clearly for new releases and upcoming releases
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December 2023 by Danielle Vroman
Staff was very helpful & absolutely amazing!
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November 2023 by Darkdread34
Great service and awesome staff
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September 2023 by Carla Duffie
The item that shipped first I still haven't received. They said they couldn't deliver to my address yet the other two packages came to the same address. Of course it's the item I wanted the most that is not here. Fed ex is the worst carrier there is and tell you a delivery date then change it to pending when they miss their deadline. Don't know that I'll order online from hibbetts again
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August 2023 by Beverly Smith
Sales people are not friendly. Out of stock of item wanted. Was not offered a date of restock or any info about ordering online. Bought something else. Should have purchased at another store. Not a fan of this store.