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January 2024 by Crystal Myers
Get all my special occasions here and love that my young man is coming in a learning this also. It’s so nice and the staff always help him. He’s growing up loving the experience.
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December 2023 by Maelei Williams
My boyfriend and I worked with Heather, Maranda, and Darion when we visited. We were quickly assisted with finding an engagement ring. In addition, we were given multiple options as far as the ring and payment method go. The team was personable, flexible, helpful, and caring. They are open to anyone's financial situation and make your dream ring a reality. We would recommend this place to anyone looking for a ring!
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December 2023 by Amanda Hotton
Had a great experience! I’m not sure of the man’s name who helped us (the receipt says Tim K). I forgot to ask him but he was great. We had gone to two other jewelry stores in the last few days and all of them were very pushy and kept pushing the higher priced items on me when I told them I needed cheaper. But here he listened to everything I had to say and found me exactly what I was looking for in my price range. Thanks again! Definitely found a new favorite jewelry store.
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November 2023 by Brian Perry
Heather and Maranda are the number one stunna’s. Great customer service. These ladies are great with what they do and my Girlfriend is very happy.
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November 2023 by Amanda Watson
Judith and Maranda were amazingly nice and both very helpful. It was very sweet how they interacted with my daughter while we were there.
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October 2023 by Ashlee Harris
We’ve been visiting this location since 2016 when we moved back to the area and have had nothing but fabulous service. I had an issue with my engagement ring and between this store and corporate they were able to fit me with a new and better ring that I couldn’t be happier with! We just recently visited Heather who was able to assist both myself and my husband with our jewelry needs. Friendly and helpful service every single visit.
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October 2023 by Abby Popovich
My husband and I highly recommend Helzberg. We always tell family and friends to check them out when looking for jewelry. They have something in all price ranges and are so helpful and friendly. I also love that they recently went electronic with their ring inspection info - makes it so easy to keep up to date on inspections. My husband and I have gotten my engagement ring and wedding bands, and recently got an anniversary band. They soldered my bands together and I had them back in a short time - felt like forever though. I also love their jewelry cleaner and cloth for all my jewelry. Can’t say enough wonderful things!
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October 2023 by Lisa Huston
Excellent service! They expedited the sizing of the ring because the jeweler was leaving on vacation, so we don't have to wait 4 weeks to announce our engagement! The ring is stunning and we couldn't be more satitisfied with our experience at Helzber Diamonds!
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September 2023 by Kylie Mills
I cannot say enough good things about this place! Went to three other local places before this and did not get the same help or information and felt pressured into buying something without anything being explained. Heather immediately welcomed us and pulled a couple rings after I described what I was looking for. The first one she got out was the one I ended up with! She went into so much detail about the ring, and even had the jeweler Tim sit down with us and show us the diamond under the microscope. The jeweler Tim spent time talking with us and showing us all the ins and outs of the diamond. They were not pushy at all and so helpful! I will be coming here for all of my jewelry from here on!
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August 2023 by Richele Pittman
Heather Mike helped me resize my wedding set and was amazing. Her jeweler (Tony) did an amazing job. I have since gone in to have them cleaned and she is always so prompt in her service.
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June 2023 by McKenna King
Autumn, Darion and Maranda were so helpful, kind and funny! We had a wonderful experience and we got our wedding bands that perfectly represent us <3 I would recommend Helzberg Diamonds to anyone and would highly recommend Autumn, Darion and Maranda from the Canton, OH store!!
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June 2023 by Robin Fout
My husband purchased me a beautiful Diamond necklace for our anniversary several months prior. He surprised me with it on our special day! That weekend we were going out to dinner to celebrate and I put the necklace on to wear. Within 5-10 minutes the necklace kept flipping around to the underside. I’ve since visited the location and have received a follow up call saying I cannot return the necklace because it is past the 30 day return policy. When buying a gift ahead of time for someone wouldn’t you think my husband would have been told about the return policy? Maybe then he would have waited to buy it or given it to me ahead of time. I was offered a store credit but after looking around the store there was nothing else that spiked my interest. I was also told that many people have bought this necklace and it never flips on them that maybe it just needs broken in.. I’m heartbroken that this necklace will not work for me. It may just be the way it lays on my neck and my body type. I can’t explain why it flips but it does. So now I have an over 5,000.00 necklace that is going to sit in a jewelry box that I cannot wear and collect dust… shame on you!!! Be sure you give your special someone their gift immediately or you will be stuck with something that’s basically worthless. This should not be an issue to return !!! Completely and utterly disappointing. This WAS our favorite store…I happened to look at the BBB while writing this.. all I can say is WOW, do your research before heading to Helzberg! I’ll be adding to the list of complaints with the BBB. Also my husband bought me another necklace at the same time for a previous pendant I have. It is already being repaired after wearing it for 6 days. Again, very disappointing and unsatisfactory!!UPDATE: emailed back from the response they sent me in here immediately(5 days ago) and have yet to have a follow up. Lacking in customer service!!!
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May 2023 by Haley Headley
Nothing but great things to say about everyone that works here & this place in general!! They are all so thoughtful & welcoming to their customers. From my promise ring, to engagement, to wedding - we will continue to get all jewelry pieces here!! Can’t wait to get my anniversary band in a few years from them. Love love love this jeweler!!!!
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May 2023 by Melissa Bloom
I absolutely love this store. They are so warm and accommodating. I am a bit of a perfectionist, Heather goes above and beyond. There master jeweler did a tremendous job on my wedding band engagement set. I'm looking for the just the right Gem stones. They really took there time helping me find exactly what I'm looking for. I feel like there good friends when I walk in there I get a "well heeeyyy there good to see you!"? .. It's really nice now a days to go places that still care and give extent customer service.
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May 2023 by heidi Sullivan
I recently went to Helzberg Diamonds in Canton and I had a girl that waited on me that was so patient because I was indecisive on my purchase and she showed me other options, was not pushy or irritated with me, like you usually get anymore. She took her time gave me knowledge about each piece I looked at and just really great customer service skills, I appreciated her. I think her name was Darion but keep up the good work I will be a returning customer!!! Thank you!