Harbor Freight Tools is a store with great price points and decent tools at a good price, offering an unmatched assortment of pretty much everything. The whole store is clean, and staff is often super friendly, with service described as pretty consistent and good. Many customers love the place, noting the no-hassle returns and useful lifetime warranty. However, some find the store somewhat difficult to navigate for specific things, and an employee is not always readily available. While many staff are friendly, there are occasional reports of rude service at the register, with cashiers showing poor customer service. Overall, it remains a favorite for cheap tools and Christmas presents.
