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March 2025 by Kim G
ARE YOU KIDDING ME WITH THESE PRICES!! Greedy bastards! YOU GET THE STUFF FOR FREEEEE
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February 2025 by Shawnte Thompson
They have priced items with PURE GREED AT THIS VERY LOCATION! Do not come here if you're searching for a deal, on a budget or if you have no money and need clothes THIS IS not the goodwill that does goodwill & i’ve shopped here for the past 10 years, i would know! 💕
THANK YOU FOR RESPONDING BUT ITS not necessary considering it makes no sense! i’m pretty sure if you work at this LOCATION you know ME & you’ve heard me complain about the prices! I COME EVERY WEEK! when i found a 29.00$ shirt, when you guys are pricing TARGET BRAND items ABOVE targets own asking price, cookware/electrical cooking devices priced at 80$. IT CAN ONLY be described as GREED! This place is for people who have very minimal income, on a budget& mostly to HELP people and our environment! WhoEVER prices should be ashameddddd! PUT google down and stop trying to get the highest asking price from FREE ITEMS donated to help less fortunate! & i know for a fact the amount that you guys send to landfills or outlets because no one’s buying the overpriced things is probably saddening! I come because i’m addicted to thrift shopping and fortunately for me i can support my habit to be there 2-3 times a week! however every section of this store has outrageous asking prices except for the dvds! see you guys later. i’ll post the pics of pricing later when i come shop 🗣️
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January 2025 by Max W
This place needs to take a serious look at their employees! A group of my friends and I went in one friend had been carrying an item the entire time we were there and right before we left she had lost the tag but by this point she had about the price the item was memorised because she wanted to by it we went up to an employee and mentioned how she knew the price and had just lost the tag for it. The employee was then not only extremely rude but also basically accused my friend of lying about the price. The employee went to another for a “price check” and when the employee doing the price check gave us the item back she also was extremely rude about it and charged us double the price we had known it was.
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October 2024 by ElvisSung
They can’t be bothered to put out new things. And because there is no color of the week the same picked over junk stays forever. Week after week. Month after month…empty shelves. Empty racks (men’s clothes especially). It’s a shame. I come everyday. Because stuff trickles out. So you never really know. But the place is always the worst goodwill in town for selection. I hate I live so close to this one. I will say the workers are very nice. But never anything new. They remodeled this location. It’s much nicer now. But the stuff for sale nope. No good. Junk. Get Rid of that old crap and put new stuff out. Please!!!
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September 2024 by Nicole Jabri
When I donated items as we were driving away I saw the workers throwing some of the items the trash (big blue dumpster out back). The item was a metal loft bed frame with all the parts in great condition. If I knew it was going to be thrown in the trash I would not have taken there.
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May 2024 by Antiques at Ellsworth
Their racks are packed tight with high price clothes. They don't even offer a half off color anymore. There were lots of things I would have bought if the prices would have been reasonable. What a shame. Won't return.
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May 2024 by Bev
The cashier would not give me my senior discount on senior day.
She also wouldn't sell a curtain panel to the woman in front of me because it didn't have a ticket even though an identical one with it had a ticket. I never saw a more unhelpful clerk. Her name is Samantha B.
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February 2024 by Vivian f.
Good items high priced Samantha was great at customer service Stopped in from out of town. Needs review of manager
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February 2024 by Karlie Hale
This is one of the better looking goodwill in the area, I think. There's always nice things there and its clean and organized. However, there closing shift employees are the worst. So rude, lack any amount of soft skills.
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January 2024 by Lindsay Vogelgesang
I had a large donation from my work today that needed dropped off. I am the only driver on site but am 31 weeks pregnant so my coworkers did the heavy lifting and loaded the van. When I pulled up I informed the young man he would need the cart as it was a large donation. He rudely requested I get out and help him. I told him I was pregnant and unable to do heavy lifting, so I would help a little bit with the smaller items but I couldn't do the larger ones. He had a bad attitude the whole time as he was unloading and I feel was very disrespectful. I have never once been asked to get out and unload the items I was donating. This was the first time I've ever been met with rudeness and disrespect, but it is something that should be addressed with staff.
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December 2023 by Chad Wesley
We were severely dissatisfied with the employees' rude behavior and the overall unwelcoming atmosphere of this store. We not-so-jokingly said that they should call it BadWill because of the hostility and anger directed at unsuspecting customers. We will not be returning to this location.
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November 2023 by Meghan Miller
This place is an absolute train wreck. I used to come to Goodwill all the time to get my clothes since I can’t afford to pay things at full price they wanted $20 for a pair of UGG boots that were dirty and smelled. They wanted $20 for a pair of jeans? I’m sorry who is coming up with these prices? Same thing withthe village discount in Akron Ohio. They think that they are an antique store now apparently and think that it’s OK. The village discount in Akron Ohio. They think that they are an antique store now apparently and think that it’s OK to price things so so high that most people can’t afford them. I remember when everything was under five dollars at thrift stores and now you can can’t even find anything for under five dollars unless it is half of. I wouldn’t shop here anymore and honestly it’s not worth it. If they find anything in their donations that is remotely worth any money, they will take that item and either sell it on their auction site to try and squeeze as much money out of it as possible or they’ll put it on a display case and put the price up to $100 and see if some idiot would buy it.
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October 2023 by Doug Moschella
The one on Atlantic is the worst. They will damage your car when unloading it and act like it never happened. And the manager doesn’t care either.
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June 2023 by Deb
Prices to high
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June 2023 by Tracy Gribble
Well after standing in line for 15 minutes while 1 register was opened, mid day and very busy, the 2nd register opened and said I'll take who's next and I slid into that line BUT I allowed 2 ladies with less items in front of me and they proceeded to say rude things toward me and then the cashier chimed in along with them. I also saw him ring up a tagless item with the tag of another item which isn't the way things are supposed to be. He walked them out and took his sweet old time getting back to start ringing me out. Neither of the ladies I let pass me by spent more than $9.00 and were just blatantly rude along with the cashier. So if he is working I will not go in period, if at all. Browse & Buy in Dover has better prices and friendlier faces and they're all volunteering their time, not bashing those that pay their wages.
