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February 2024 by Karen Nelson
Professionalism, courtesy, empathy, and understanding was shown.
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February 2024 by Scott Bolster
Walked in and the the manger immediately said “good morning Scott”Took my vehicle right in. Kept me updated the entire time I waited. Was in and out in a very reasonable time with very a fair cost. Very satisfied with the work done and recommended services needed
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February 2024 by Chantel Bovee
I would come here again, I don't know how read this but your service advisor 6 Ethan need a rise! He show I was upset about everything going wrong with my car and he decided out of the kindness of heart to play it all for meTo Ethan, thank you so much you have no idea how much I appreciate this
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January 2024 by My Business
Nice people good service and honest
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January 2024 by Lisa Kosaka
BEWARE,, DO NOT GO HERE !!! SCAMMERS.......... after getting my vehicle worked on, it had the same problem, so took it to another place, they had done no work and i had to pay again for right repairs !!
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January 2024 by Tayvon Pope
Did an excellent job on my f350.Great deals on tires and fast service
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January 2024 by Laura Sampson
Great experience! Had to call around on a sunday morning for a tire repair shop for my 2 flat tires. Came here because they were open. Friendly, quick service, reasonably priced for patches.
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January 2024 by IcyYoungin
Hospitable. God Bless
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January 2024 by Sarah Friend
Hands down the most kind and helpful place I have been to! I would most certainly recommend this location over any! :)
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January 2024 by Delmar Randall
Firestone was good to us. We got our car ready for the cross country trip. They were professional and got us squared away..
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December 2023 by Autumn Keller
Came in on Black Friday for some new tires. Had some unexpected repairs needed. It took a bit of time, and somewhere along the line a part was broken and had to be brought in. Staff made sure it was fixed and even discounted my total for the wait. Hopefully they see this because everyone seemed a bit surprised that I wasn’t furious. A couple extra hours of my time was worth knowing that there were people who valued doing it right on the job. I know it’s the company values but that is why my family has always stuck with Firestone. Thanks guys for a great experience!
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November 2023 by Christina Shea
My husband and I have been going here for years! Always had have great service. Now it is under new management and all new employees and they have become a scam!! My Buick Enclave 6 months ago was $60 for an oil change. I just bought a Hyundai Palisade and the oil change was to be $90. Fine…but then when you pick it up they added on all these hidden fees that I NEVER had before. $135 for an oil change is ridiculous!! $60 was quoted and out the door. I do not do shady business when a place becomes all about hidden fees and up charges. They also quoted me services of like $600 on my NEW car. I will not trust to take my car back to this place as long as the new Manager Steve is there!!
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November 2023 by Marjie Braddock
Had leak on one of my tires and they took care of the problem free of charge. I was very happy. I use to take my vehicles to MTB but they not very bad at their service. This store will be my permanent tire shop.
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November 2023 by Jackie
I had no problem paying $100+ for them to diagnose my issue. They could diagnose it and tell me what's wrong with it. I can fix it. My vehicle is not that hard to work on. But we never made it that far.I came here for help and Steve backed away from me and refused.Why? Because I told him I would much rather fix my own vehicle than take it to a shop.Why? Because the last shop I had my vehicle at, was supposed to fix my tailpipe and they took my entire exhaust system from in front of my Catalytic Converter back! And when I called the police to report the theft, the police said I could not prove it.So instead of Steve saying YOU CAN TRUST FIRESTONE. He back away and said "I'm not diagnosing anything for you. Thank you and goodbye."Well at least he was nice enough to say Thank You.But why would I come back?I definitely wouldn't come to this one at 3032 Atlantic Boulevard NE, Canton, OH 44705-3929I have already bought a new Waterpump, Water Outlet, Radiator and pressure tester. Steve seen that I had the $250 pressure tester and the $110 thermostat in my hand.I guess I'll just take my money elsewhere.Thanks FireStone Complete Auto Care, you really know how to treat your customers to keep them and keep them coming back.
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September 2023 by kala howard
Steve was very friendly. They got me in and out. Thanks so much
