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November 2023 by Joseph Mulqueen
I left a book there. Some ding dong stole it. Now they're replacing the book. Thank you.
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September 2023 by MJ BROW
The doctors do not care about their patients. They should not have people's lives in thier hands...... theyll let you die and not care .horrible place, would not recommend save yourself or a loved one and go elsewhere
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July 2023 by Robin Dunham
I had and appointment by team meeting to speak to the nurse Leslie, my time was 4:05 pm , I sat in the waiting room for an hour on the team meeting , she did not connect with me ,so I hung up and called them because I know they close at 5:00 pm she wasn't there, on July 24th 2023.CommQuest , fixed the issue I had yesterday,very friendly staff ,ty for all your help,
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March 2023 by Sean Brower
Overall I thank God for this place and its people. If there’s an issue with this place it’s not the staff but it’s patients. We made are own bad choices and folks should be grateful that they have a place like this to be able to put themselves back together. Less whining and more accountability is what is needed.
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January 2023 by desere Cummins
Helpful staff and I love my counselor! If you need help with addiction don't be afraid to call. Get the help you need!!!!!
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June 2022 by Rhiannon Leanza
They treat people absolutely awful. My fiancé has been out of his medication for a month now. Was supposed to have an appointment today and they said he never had an appointment scheduled not to mention they RARELY answer phone calls to even be able to get an appointment so people are then left in the dust with minimal options. They could care less about mental health or the well being of the people they see. So glad he will soon be switching to Cleveland Clinic for his mental health and actually receive the help/support he needs.
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May 2022 by Misty Combs
Staff is very rude on the phone. When dealing with mental health, i doubt being rude and acting like the patient is a waste of their time, is good on mental health. No one is ever at the designated area from which they are supposed to, like front check in desk. No one has a clue as to what their job is or if they have appointments or not. No communication between any of the employees . Seems to be in complete disarray any time i have ever been there.
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November 2021 by Napalm Nacho
The employees whether they are just desk clerks or doctors treat you as if you are their employees or for lack of a better phrase own you. They will threaten to cut off your medication and from some of the other reviews have. This is unethical and from what I gather illegal. Most psychotropic medications need to be weened off of or serious side effects can occur. I have been going here for over a decade and always have the same trouble. It was much better when they weren't partners with Quest. Albeit they still had problems then. This office looks as if it is going the same route as Nova Behavioral Heath and if I had my way a class action lawsuit. But, they are one of the only 'games' in town which makes it very scary and foreboding for the future of mental health in Stark County. I thought you were supposed to leave the psychologist in a good mood?!
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November 2021 by calista calypso
Your diagnosis will be biased and unfair. Please check with more than one Medical professional, and read the DSM V or most recent version available.Also they will remove their shoes during your session.I would hesitate to take anyone here that has issues speaking up for themselves .
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July 2021 by jennifer carpenter
If Preston comes back let me know. He was the best counselor I’ve had.Other than having to be on top of them for my medication, I have no other complaints
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May 2021 by Scorpz Corpz
Never had any issues, staff is friendly and welcoming.
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January 2021 by Halie Ann
Would give negative stars if I could. Bright house is horrible. Highly recommend you looking into a different facility for your child. This place won't help them.
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October 2020 by PRO Stylist
I would say this is one of the top places to work in Stark county not only for the staff, the support, and great benefits but rewarding to work with helping the community during an epidemic is wonderful.As far as on a client level I was once a client as well, they treat you like are human being this is where I started my recovery the detox center is phenomenal in patient and out patient is great residental services for men and women have some of the most devoted employees working to get you on your recovery journey. The staff truly cares about your well-being.Way to go comm quest saving lives one day at a time !!!!This may be a very scary time for some but of you need help PLEASE reach out.I started my recovery journey at comquest and now I work for (with) them. Such an amazing place ❤️Disclosure & UPDATE :working the detox center for $10 an hour was a very hard hard job and it was very sad for me to have to walk away from but the stress that it caused was not worth the 10 an hour.Only 11 if you have cirt.
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March 2020 by Mary Kiser-Geschwind
Signed up for my kid in a school, asked if we are being charged please call. No phone call. My kid has been seeing this therapist I guess for the last 3 1/2 months. No word from therapist, no call to tell me how he’s doing, no check in to see how his behaviors have been at home and more importantly never received one single bill....well until last Friday for 2 months and almost $800!!! Now according to this bill I could have another $340 for the last 1 1/2 months putting my bill over $1000 before they decide to send me one single bill!!!!! Now we talked to the teacher and my kid is in these sessions for 20mins. They are charging anywhere from $70 to $102 each time she sees him! This place has some big ethical issues to put this one a family like this!
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March 2020 by paycho Jay
Since quest took over, community services is no longer the great place it once was. Quest has ruined every single thing they touch or get their greedy hands into. The person who runs quest should have been fired!
