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June 2024 by Autumn Center
Everyone was very helpful and kind. Especially Zach, who helped me apply for a card! He answered all of my questions and helped me with things I didn’t even think to ask about. Very good customer service here :)
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June 2024 by B H
I had the most uncomfortable situation at this location today. The private banker was clearly outside of her comfort zone talking with me about my situation. Such nervous and negative energy. It was incredibly off-putting. Rather than begin a process that could have begun in any state (as she stated), she directed me to begin the process in my home state. Customer service was incredibly lackluster.
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February 2024 by Gavin Byfus
Scammed 400$ at Minerva. Closed account here.
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December 2023 by Alexis Miron
ATM NEVER WORKS!!! Starting to get very frustrated in the fact the bank can’t figure out how to get a new one or have someone out to idk install a new system….pathetic
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July 2023 by Khaliq Wilson
I’m gone be honest customer service is terrible
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May 2023 by Justin Roman
Got to told that there is a notary here, drove out of my way to be told it’s only for customers so 30 minutes wasted
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November 2022 by Sherveriria Harris
Awful customer service!!!
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June 2021 by Cheryl Johnson
The staff treat you like a valued customer and not just an account. The staff is always so helpful. I pass other other locations to go to this branch.
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November 2020 by Rick Jordan
Ready to secure your money!
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August 2019 by Mike G.
Note sure what there problem is. They never seem t be able answer their phone. Their message is that they are busy.... please try calling later.
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April 2019 by Nancy C. Gentry
I have been banking with Chase for many years, both here and in AZ. The Belden branch has been so thoughtful, and helpful to me. I never feel like I am a problem, and they are so nice. Especially AMY....at the window, or inside! THANKS CHASE, for your professionalism! Nancy G.
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September 2018 by Rodney Brown
Charge money to cash their check lol
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August 2018 by Yuseel Martinez
Horrible service
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April 2018 by Mark Van Pelt
Rude and inflexible. I'll keep my accounts elsewhere.
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September 2017 by Paul Yost
Highly recommend the staff, helped me out in a time of need after fleeing from Hurricane Irma. They were the epitome of why I have my Chase bank account and I can tell you I have banked with most all the banks. The manager was truly very personable and human( not so much with the North Canton office as they were jerks). Interesting how the last review said he drove 100 miles to get his money. who has their bank 100 miles away? And the other guy crying about $20 deposit, there are laws and regulations that banks have to follow or they break that law. Guess you feel you're special...lol
