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April 2024 by Dawn Rogers
I was in your store about a week ago with nothing more than a picture of a room I wanted to paint. I was unsure of what color to use and your salesperson Rodney was so helpful. He has a real knack for home decor. I would have never chosen the color he suggested but it absolutely tied the whole room together perfectly!! I am so grateful for his suggestion.....he is a true asset to your company!
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April 2024 by Cassaundra Dietz
The staff here is so amazing. Steve and Dan are always helpful. The manager Rodney is always friendly with not only customers but his employees. The cashiers Keona, Deb Barb and Ally are welcoming and but see to it that I have everything I need for my projects before I leave. Highly recommended for all hardware and gardening needs!
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February 2024 by Darryl Royal
The people were very pleasant but, it's your typical hardware store understaffed. Although, they are a little more personable.
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December 2023 by R M
Great Place and great prices! I loved the Manager named Rodney, he was absolutely amazing! Knew so much about the product, the price, was just above and beyond with ideas! That Kee Kee girl was okay, great customer service voice.
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November 2023 by Glendora Brownsword
I bought and paid for windows and install here in Sept 2023. I was told by the young man, who appeared to be new and the gm did not seem real interested in helping, that it would probably be the first week in Oct. never heard nothing. Went to the store in the middle of Oct to ask what was going on and was told by the GM I don’t know why he would tell you the first week of Oct. I don’t either but that’s what I was told! So I asked about a refund and was told that I could get a refund on the install but the windows I would be stuck with because they were special order. Mind you I was told by the guy that came and measured that they were standard size. Not to mention, you don’t even have the windows yet!! OK Carl! Here it is Nov and still haven’t heard anything. Will be calling corporate, the BBB and my friends husband who happens to be a lawyer as soon as I finish typing this. Who wants windows installed in the dead of winter? You going to pay my gas bill? I doubt it very much. Now when I get their sales ad it goes straight in the trash which is sad because I use to be there at least 2x’s a week.Don’t put your money in their hands because they are not reliable!!
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September 2023 by Rodney M.
Pretty great place! Lots of items and beats walmart, always something on clearance! Nice!
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July 2023 by Dakota Clawson
Went in TJ get nails don't know how to read measurements told them what I was sent in to get, employee pointed me to the nail wall, asked if I needed help told him yes, he walked away texting on his phone and didn't come back, first and last time here.
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April 2023 by willie kellie
I was sold a used return Comfort Zone oil filled electric heater. We I plugged it in I noticed the fan didn't work. After a short while it blew the socket it was plugged into. When I returned the heater and spoke with the manager I stated to him that the negligence of their store putting used mechandise back on the shelf could have cost my family their lives.The manager had no remorse or tried to offer any solution but to refund my money.Needless to say I will not be spending my money at True Value ever.I'm just grateful I caught it before I lost my family and home.
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March 2023 by Justin Herman
Absolutely horrid service. They didn't have multiple types of common fittings. The first worker could not be bothered to help and the older cashier was extremely slow and seemed determined to chat up with the customer ahead of me. I will avoid this location.
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November 2022 by Google User
Prices and selection are good if you don't need anything too special. My issue is the checkout process. Cashier spent 15 mins trying to ring up 1 bag of screws before paging for assistance while a line grew. I eventually left my cart and my items.
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November 2022 by Holly G
Prices and selection are good if you don't need anything too special. My issue is the checkout process. Cashier spent 15 mins trying to ring up 1 bag of screws before paging for assistance while a line grew. I eventually left my cart and my items.
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November 2022 by Fred Yerkey
One person on register and She was extremely slow We got in line and didn't move for almost 15 min. She was to busy joking and having fun with the elderly lady. We put our stuff down and left.
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August 2022 by Wray Weisler
REALLY GREAT STUFF THAT U DON'T EXPECT ??WILL B BACK
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July 2022 by Tim Warstler
It's absolutely great to have a neighborhood hardware store!!!
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July 2022 by Joy G
No customer service stood in aisle went up front got NO HELP!!