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February 2024 by Loyce Gozdan
Just want to shout out that Bob and Pete’s is a quality company and goes above and beyond for their customers.
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January 2024 by Rachel Hill
We recently had LVT installed in our kitchen and our basement stairs carpeted by Bob and Pete’s. Everyone we interacted with was very helpful and courteous throughout the process. The owner and the employees we worked with went above and beyond to ensure we were happy. The customer service we received was excellent. We are really happy with the way it turned out and would recommend to anyone looking to have new floors/tiles/backsplash/etc.
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November 2023 by Aryk Snowberger
Great people! Great ownership! Awesome culture! And they have some of the best tile installers around ??
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October 2023 by Tim Bracken
Great people to work with. They have done our kitchen flooring and will do our finished basement next month.
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July 2023 by Greg Nave
Nice selection of flooring and reasonable prices
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July 2023 by Marilyn Holbrook
The customer service is five star, the product is excellent and the installation was an art form. We could not have been happier. I highly recommend Bob And Pete's floors.❤️
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June 2023 by Theresa D.
The store is very organized and easily accessible. The staff there are WONDERFUL...dont waste your time going anywhere else...Thank you so much you saved the day!!!!!!!
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June 2023 by Joanie Carr
We went to check for floor samples and Cindy was awesome. She helped us pick samples out to our preferences with quality and price. She was so helpful.
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February 2023 by Melissa Bolitho-Zingo
Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal with getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we’re completely indifferent. The final slap in the face a $50 gift card. THE WORST
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February 2023 by Jim Taylor
Not recommended. Damaged antiques in my house, Contractors truck leaked alot of oil on my new concrete drive, gauged new front door frame, did nothing to clean up after themselves. I let the Service Manage know of all the problems. Pictures were taken, nothing was done. I had told three different people and they all acted as if they knew nothing about it. Someone called and left a message saying they would pressure wash the driveway. This was several weeks after they damaged my property. Why would I let the Fox back in the hen house. The repairs cost me $250, the antique salt box is irreplaceable. I am so glad to be beyond these non-professionals. I don't care if they've been in business for many years, they have a serious problem with that company. It took 4 months to complete the job. Also the Contractor copped an attitude minutes after coming into MY HOME because his people did not tell him he had to move furniture. That is why he wrecklessness damaged my new front door. I was assured by the Service Manager that this guy was" their best".......BAAA HAAAA!!
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February 2023 by William L.
It's all good on the sales side UNTIL it's NOT. Customer service related to solving problems and courtesy from measurements staff and installers is extremely disappointing. Once we get this order correct I probably won't be back.
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May 2022 by Melissa B.
Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal with getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST
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February 2022 by Mike Larson
Great people, great products, and most importantly they stand behind what they sell!
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February 2021 by Karen M
We had new carpet put in our basement. It's beautiful ?
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February 2021 by Sandy Bucci
Very helpful. Knowledgeable, easy to work with. Would purchase there again.
