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January 2024 by Jennie Gruber
Nice salespeople. Wish their deals were better. I don't like any store offering buy 3 get one and so on.
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January 2024 by kevin grimes
Very crowded . Too many items in store to allow free movement.
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January 2024 by teri Huddleston
Awesome deals
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January 2024 by Emily Dyer
Customer service here is always so nice and helpful!!
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January 2024 by lee koebel
Great products, very busy place
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January 2024 by K L
Friendly employees, great selection.
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December 2023 by S Miller
Excellent customer service!!I can’t say enough good things about this store or the Manager Tithi! She was helpful and friendly and a perfect example of what good customer service should be!Prices were amazing and the store was festive fun and friendly from front to back! We enjoyed doing our Christmas shopping at this Bath and Body Works!
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September 2023 by Tiffany Miller
NEVER and I mean NEVERRRRRRR will I return to this location again. I highly suggest the Massillon location. I spend A LOT of money here, all the time and I’m in there a lot picking up online orders. So a new one for me was, my brother and I were up here picking up orders and I got the absolute worst service in my life. AMY or however she spells it, got the nastiest attitude with me and basically acted like I was trying to double pick up an order. She asked for the last 4 numbers of the order, I showed her the email and she goes to pull it up. She asked us to step down to the end and we did. She asks again for the last 4 of the order so I gave her my phone. She is on the computer and then looks at me and asks YOU’RE Tiffany? I said yes? She then gets a nasty look on her face, calls a manager over and doesn’t say a word about what the issue is. I was already pissed so I snatched my phone up and told her if you wanna see my id, I’ll show you. She continued to ignore me so I pulled my id out and slapped it down. She didn’t even look at it. Her and the manager continue to talk, still not telling me the issue and the manager asks where the order is? She snaps back, I don’t know! So I said loudly, she’s essentially trying to act as if I already picked it up. I won’t be back. They finally give me my bag and we left. I immediately reported them both on the way out of the store. Absolutely disgusting.
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September 2023 by Steve Scott
Great $3,95 sale going on now on all there hand soaps.
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September 2023 by RobynsMan1016
This store used to be good; prices were reasonable as long as you purchased on a sale or with a coupon. Now however, prices have increased significantly, in some cases 10-20%, and the most desirable items are priced $1 or $2 above their rewards program freebies, and various coupons. In addition, this particular location tends to operate with no cashiers, and then when they spot bewildered customers looking around at the counter they yell at them from across the store to go to the “White Barn” side to be checked out. This often results in the customers who would have been at the front of the line, ending up at the back of the line, as the customers at the back can move to the other side more quickly.
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August 2023 by Steven Boughton
This store used to be good; prices were reasonable as long as you purchased on a sale or with a coupon. Now however, prices have increased significantly, in some cases 10-20%, and the most desirable items are priced $1 or $2 above their rewards program freebies, and various coupons. In addition, this particular location tends to operate with no cashiers, and then when they spot bewildered customers looking around at the counter they yell at them from across the store to go to the “White Barn” side to be checked out. This often results in the customers who would have been at the front of the line, ending up at the back of the line, as the customers at the back can move to the other side more quickly.
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August 2023 by Sherry Hankinson
Other than the fact they need more folks working the cash registers, it's a good store.
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July 2023 by DeeDee B
One of the staff members was kinda rude. I asked for a product I seen a sample of and she told me they didn't have it. My daughter asked someone else and she was kinder and looked for it and found it.
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July 2023 by Grace Margaritakis
Went for the sanitizers sale. 5 for $5.00. Love these good for simple gifts for a little surprise. ?
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May 2023 by Sarah K
I love all the products. Excellent quality. I just don't think a bar of soap should cost $8.50. Prices are just too high.
