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“Best customer service. Ryan was an awesome guy. Huge help with the direction with the insurance claim with a ran over phone and setting up a brand new phone. Att should be proud to have him on their team.”
“Well, this wasn't just a great experience with Miranda and Verizon. This was professional , friendly and genuine all rolled into one. My experience should be a training video on customer service. Verizon, you have a winner working for you. Don't let her get away.”
“I have been a customer of Metro for a few years now and there isn't anything bad I can think of to say about them. Raj is an absolutely wonderful person that will go above and beyond to make sure you are a satisfied customer. I definitely recommend Metro, and this location specifically, to anyone looking for a new cell phone or new cell phone company.”
“Manu was very pleasant she helped me with adding a line for my mom and getting me a new iPhone 15 plus on the PPP program which I knew nothing about. So happy she told me about it now I have a great phone that I can pay off in 90 days!”
“This is my go to store. Paige has helped with so much and has always had a big smile every time myself or other customers would walk in. She will definitely be my go to Verizon employee”
“New day new metro store, but finally, I met the same guy who I have been dealing with Mr love. He is my neighborhood, and I will definitely recommend him to all of my people. He is a good fellow”
“Surya was so helpful and amazing! He helped us get amazing new phones and transferred everything for us. Customer service was top notch! Definitely recommend!!!!”
“Much less expensive and fast. I notified him, he ordered the part for my pixel 6 pro, and got part in like the next day or so. When I dropped off the phone with him, it was done and returned to me like 2 hours later. Communication was top notch. All around great experience.”
“Jordan was extremely pleasant and helpful! Spoke to me in a language I understood and I left the store a happy customer and will definitely return to this store for any issues in the future because of his great service.”
10 AM - 7 PM
2789 E State St #4, Salem
Mobile Phones
“Wife broke her phone and the screen would only display the top quarter of the display. Daniel W was able to get the information off of her old phone and into her new phone. It was a challenge but he got it done. Nice Job Daniel!!!!!!!!”
“Shrey fixed my phone. I got the phone from another store but she was so happy to help me. She was patient and smiling all the time. It was so nice to talk to her. I will recommend her to friends and family. Overall excellent
experience.”
“Ryan was amazing.. happy to help and knew how to address my needs. Helped resolve my issues and helped me to get done what i needed to in a short time and it was done right. ATT needs more representation like Ryan. Thanks so much!”
10AM - 7PM
4774 Mahoning Ave, Austintown
Mobile Phones
“Helped my friend to get a new phone. Representative at this store was awesome. She went above and beyond board to make sure that my friends new phone was set up properly. She comes highly recommended.”
10AM - 7PM
229 Boardman-Canfield Rd, Boardman
Mobile Phones
“Absolute fantastic service. I always have great service there!! I would recommend this store and location to anyone! The staff and employees there are truly helpful and genuinely patient to customers needs!”
“Our sales rep, Thomas, was very kind, professional and helpful. The service was excellent and he helped explain the different options we had for trade ins and upgrades. He was very knowledgeable. We will definitely be returning to this store and rep for any future service needs.”
“He fixed the issue I was having with my phone and services, and gave me a great discount!!! Khaled is really the best!!! Please check him out at metro on south ave!!!!”
“I have been in the cricket store for an hour and a half, working very closely with anish. He has been very personal and helpful, answering every one of my questions. My friend is also with me, and because of his professional expertise, she has decided also to switch to cricket phone service. This has been a very wonderful enjoyable experience. He is very patient and kind and knowledgeable.”
10AM - 7PM
917 OH-46, Columbiana
Mobile Phones
“Jonathan is awesome! We've been so difficult between fixing plans, choosing devices, and getting everything set up, but he's always so very patient with us and knowledgeable. Very clean store and awesome staff.”
“The nice lady who was working today helped me solve a problem I was having with a phone company. She solved all my problems I needed help with in a timely fashion I will always shop there always thank you so much!”
11AM - 8PM
7401 Market St Rm 261, Youngstown
Mobile Phones
“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
“I'm from youngstown, I live out of town. I called in to talk about my phone, the man that answered didn't mind talking to me over the phone to help me out with my phone bill. I thank you ?....!”
“Had the pleasure of being helped by Jordan. Very fast, efficient, knowledgeable, honest and caring. Thank you so very much for all your help. It is amazing customer service that you provide that keeps customers coming back, especially when service fails. Keep up the great work. Thank you so very much. God Bless ???”
10AM - 6PM
70 Boardman Poland Rd, Boardman
Mobile Phones
“These guys are the best. My drone crashed and it needed fixed. I called a place in Akron, they were going to charge me over $1]] just for the labor and it would wait 7 to 10 days. There the manager answered me and took it with him fixed the next day and the it was below $45???!!!. They are very efficient and very affordable. I highly recommend them!”
“Love this location. On several visits I had the pleasure of dealing with Jordan. Thank you Jordan for being honest, fast, friendly, efficient and so very helpful. You are truly a blessing. Thank you for being you and helping customers the best you can always. God Bless You ???”
“She went all out to help me fix the problem plus helped me with knowledge towards what I was trying to achieve plus English was a fabulous help lol seriously though”
“Woe they are aways so helpful and kind and curious when I stop in even just for questions or finding the best deal for my phone service
I live on a budget”
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“I couldn’t recommend the customer service more! My wife and I stopped in to switch her phone from a pre-existing plan with AT&T to my plan with Verizon. Our salesman Chris was incredibly friendly and not at all pushy! He was very informative and explained everything in depth to make sure we understood clearly. He added “perks” to our account and saved us monthly on our Netflix and Apple Music subscriptions. He also showed us several options for my wife’s new phone, answered any questions, and explained the pros/cons to all of them. The transition was super smooth and easy. If you live in the area, I would 10/10 recommend this store, do yourself a favor and ask for Chris!”