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“Best customer service. Ryan was an awesome guy. Huge help with the direction with the insurance claim with a ran over phone and setting up a brand new phone. Att should be proud to have him on their team.”
“Well, this wasn't just a great experience with Miranda and Verizon. This was professional , friendly and genuine all rolled into one. My experience should be a training video on customer service. Verizon, you have a winner working for you. Don't let her get away.”
“Manu was very pleasant she helped me with adding a line for my mom and getting me a new iPhone 15 plus on the PPP program which I knew nothing about. So happy she told me about it now I have a great phone that I can pay off in 90 days!”
“This is my go to store. Paige has helped with so much and has always had a big smile every time myself or other customers would walk in. She will definitely be my go to Verizon employee”
“Surya was so helpful and amazing! He helped us get amazing new phones and transferred everything for us. Customer service was top notch! Definitely recommend!!!!”
“Wife broke her phone and the screen would only display the top quarter of the display. Daniel W was able to get the information off of her old phone and into her new phone. It was a challenge but he got it done. Nice Job Daniel!!!!!!!!”
“Absolute fantastic service. I always have great service there!! I would recommend this store and location to anyone! The staff and employees there are truly helpful and genuinely patient to customers needs!”
“Helped my friend to get a new phone. Representative at this store was awesome. She went above and beyond board to make sure that my friends new phone was set up properly. She comes highly recommended.”
“Jordan was extremely pleasant and helpful! Spoke to me in a language I understood and I left the store a happy customer and will definitely return to this store for any issues in the future because of his great service.”
“The woman that is mainly at the Salem Ohio building is beyond sweet knows how to deal with her customers efficiently and she has such a great attitude she definitely knows how to do her job and they are beyond helpful in every way possible I highly suggest going and switching your service just for the customer service here to be honest but YES the service for your phone is great keep up the hard work she deserves a lot of credit and so does hirnish I believe his name was great job you guys I miss hirnish he set up my phone and made it fun lol”
“Ryan was amazing.. happy to help and knew how to address my needs. Helped resolve my issues and helped me to get done what i needed to in a short time and it was done right. ATT needs more representation like Ryan. Thanks so much!”
“Jonathan is awesome! We've been so difficult between fixing plans, choosing devices, and getting everything set up, but he's always so very patient with us and knowledgeable. Very clean store and awesome staff.”
“Our sales rep, Thomas, was very kind, professional and helpful. The service was excellent and he helped explain the different options we had for trade ins and upgrades. He was very knowledgeable. We will definitely be returning to this store and rep for any future service needs.”
“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
“Rocky was the absolute best today! She helped us out with everything we needed and offered further assistance with other things in the future thank you Rocky for all your help”
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“Mandy guided me through every step of my upgrade since it was blocked by fraud and customer service because I bought it online via DuckDuckGo and through a VPN. She was so patient and I was in the store until closing. She never gave up and I appreciate it. I have a new phone that works so well because of her. Thanks!”