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December 2022 by William C.
Appliance department staff is horrendous. "Most of your questions can be answered by simply reading the card"Find it a little odd that I was also told to stay away from LG and Samsung appliances from a HD staff member...if that's the case, why is HD even carrying those brands? Shop elsewhere for appliances!
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June 2022 by John A.
I tried several times to receive my military (VA) discount as advertised and was denied 3 of 4 attempts. Once I was told its was because I was not wounded. I served in Vietnam and because I came home safely...no discount? When Another time I showed my VA ID card at the register and was told I needed one with the "red, white and blue flag". I told her the white with some blue card is the one I was issued with a photo and still they denied any discount. The VA has classified me 80% disabled from agent orange and no discount! At Lowes the never question me and often thank me for my service. Lowes only ask that you register your phone number so they can verify you at time of purchase. My wife has even used my card at Lowes with proper ID. As for now...I only go to Home Depot if I am desperate.
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September 2021 by Wesley M.
I literally go to this location every single weekend, as I recently purchased a new home in canal Winchester. I am always able to find what I need. However, it's not always the quickest process, because there doesn't seem to be a whole lot of associates working there ready to help you out around every corner like you would expect at a home store. I would give higher rating if there were more employees walking around ready to help, VS having 3 people watching you scan your purchases.
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June 2021 by Re S.
I have sent 45 emails numerous phone calls and they continue to ignore me. They are not consistent when it comes to having floor model items made available. They tried to offer me a $50.00 gift card for my silence. We had to drive 2 hours to get an item several stores Canal, Reynoldsburg, Columbus and Newark would not sell us and then sold it the same day. Ron & Heidi