Kroger is a popular grocery store that offers a wide variety of high-quality food and household products from trusted brands. Customers appreciate the friendly and helpful staff, who are often praised for their knowledgeability and patience, even when dealing with issues at the self-checkout. The stores are generally clean and well-organized, making it easy for shoppers to find what they need. However, some customers have reported issues with blocked aisles, items on the floor, and inconsistencies in store policies, such as early closures. Overall, Kroger provides a convenient one-stop-shop experience for its customers, with a focus on savings and customer satisfaction.
Horrible customer service in the self checkout. Stop early yesterday & asked the cashier for help. What mistake, just needed her to remove an item but she went through the items in my cart. Very rude, she stomp away talking about what she wasn’t going to do to help. Will never shop at this Kroger again
July 2025
Special check out area for Qtips that cost more than Walmart I’ll not be checking out once in this store let alone twice left without spending $1
December 2024
This year, Kroger on Gender Rd, For Thanksgiving week, there were no peach cobbler pies, only a few frozen hard pies. Please try to get the orders right for Christmas. shame on KROGER.