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November 2023 by Adam Gifford
My salesman Wesley was perfect, very knowledgeable, answered every question i had and even went above and beyond. The sale went very smooth and professional. I will highly recommend all future clients to Wesley at Jeff Wyler in canal Winchester!
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November 2023 by Aleta Lentz
I was a walk-in early in the morning for a flat tire repair on my 2023 Traverse. They took me in immediately with no issues. There were other people in the waiting room who were angry and I know they had a ton of walk-ins as I was there almost 3 hours for just a tire plug. But, I completely understood the situation. I wasn't the only one there to have their vehicle worked on, so I expected to be waiting longer than usual. The service tech was very polite and she kept me informed. She gave me a discount on my service because I waited so long. That she offered to me herself, not me asking. She kept her cool with other customers who were irritated and did her job well.
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October 2023 by Jack Ware
My experience was delightful. Gina worked hard to get the truck to the dealership, and to get the financing through. Sean made sure that the truck was prepared and ready for delivery to us, and even helped me with learning some of the features on it. Everyone was professional and a delight to work with.Thank you
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October 2023 by David W.
Took my SUV to Jeff Wyler Chevrolet for engine work, they rebuild the engine and it didn't last one year. Approximately one year later, the engine failed again, so I took it back to the dealership, thinking that they would stand behind their work only to be told no, they would not stand behind their work, so I requested a written estimate with an outline of any and all warranty that would be included with the repair. After almost a year of waiting for this, I called them to get an update on the status and I was told the car wasn't even there, so I drove to the dealership walked the entire lot and they were absolutely correct. The vehicle was gone , I talk to the general manager and the service manager and I was informed they had the car towed and impounded . So here we are nine months later and I still don't have my car nor will they tell me where it's at so I will be getting the Ohio Attorney General's office involved in along with the Better Business Bureau and my attorney and absolutely horrible service department the worse than the United States as far as I'm concerned.!!
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October 2023 by Allison Weidinger
First and foremost… y'all need to know!✨ BRANDON PEER ✨If you are looking for an exceptional car buying experience, Brandon is who you need to see at Jeff Wyler Columbus on Gender Road in Canal Winchester! After far less than even decent experiences at Jeff Wyler Springfield (Dodge and Chevrolet), we had a terrible taste in our mouths for Jeff Wyler dealerships as a whole. We had found a vehicle we didn’t want to miss out on, so we decided to make the drive to Jeff Wyler Columbus ourselves, after a week of being told the vehicle was being transported, it never showed up and we stopped hearing back from salesman Alex at Jeff Wyler Chevrolet of Springfield. We couldn’t continue to wait with a baby due in two weeks! Making the drive was the best decision we had made! Brandon was personable, kind, upfront, honest, fast, dedicated and worked incredibly hard to ensure we knew what was going on the entire step of the way! We ended up test driving the vehicle we thought we were set on, and Brandon knew something was off. We didn’t truly love it! So… he found something we did! In addition to that, it was in our price range, the year we wanted, the milage we wanted and the size we needed. From start to finish, Brandon had our deal completely finalized and our new vehicle sold to us within 3.5 hours! He even stayed over to get it done, knowing we had driven over an hour with two kids (3 & 6) on our only day off, so we wouldn’t have to drive back! He made sure we were comfortable the entire time and was very attentive. Brandon Peer is an exceptional salesman and didn’t make you feel like he was the salesman. After a good 15 minutes, he felt like a friend! While our vehicle had an open service ticket and we couldn’t leave with it that night, Brandon worked hard first thing in the morning to get delivery of the vehicle set up ASAP! Even what we thought would be most stressful, going back to finance to finalize everything, was a cakewalk. Our kids were overly tired and rambunctious! Rachel wasn’t phased, gave them a toy to be occupied and was also incredibly kind and personable! We were in finance for probably 20 minutes. She was thorough and made sure to answer all of our questions! The entire experience from start to finish was incredibly enjoyable for purchasing a vehicle. We couldn’t have asked for a better salesman or experience! Thanks again Brandon, we’ll definitely be back to see you! ??
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October 2023 by Kathleen Zeller
Nick did an amazing job helping me! I dropped my car off the night before and it was done before 9 AM the next day. It was amazing! And then I was able to pay by text message link and that was incredibly convenient for me. I loved being able to text with Nick instead of having to call. That was very convenient given that I am in meetings all day long and it is hard to call. I am so impressed with your service. I would recommend your company to anyone!
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October 2023 by Kathy Green
I worked with Zach on the purchase (supported by Gina). He was very responsive and proactive about communications. He identified a vehicle on order that met our needs and we were able to get a purchase contract in place while the build/delivery completed. There is a small ding that will be fixed. The paperwork was prepared and completed easily. I would recommend this dealer based on my experience.
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September 2023 by Miranda Huey
Another Chevy dealer was not easy to work with, did not offer options, was not accommodating and wanted me to leave my vehicle for several days with no loaner vehicle (warranty work). I contacted Jeff Wyler and they offered a rental and got me in for an appointment very quickly. Max was super helpful and the detail job done as a courtesy for my patience was great! This will be my dealer going forward.
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September 2023 by Shelia Smith
This is my second purchase from Jeff Wyler Chevrolet and I couldn't be more happier. The process was seamless and quick! And my salesperson, Chasity, was top notch! I would highly recommend Jeff Wyler Chevrolet to anyone in the market for buying a new vehicle.
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September 2023 by j s
My man, Derek Jones , is the man you wanna ask for he’s a good guy does great business and doesn’t change. He’s been the same good guy since day one. So if you’re in the market for a car swing over there and ask for Derek Jones .
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September 2023 by M Martin
Amazing car buying experience my family will never forget!!Our brand new Toyota was located at Jeff Wyler’s auto mall, which was a 3hr drive. Online connected us with Seth F., a sales rep, who was able to reserve our 4Runner while it was still being delivered! Whenever I had a question, even after hours, Seth responded and worked quickly and diligently to fulfill all of our car needs/wants. Some wants being unique, adding additions that did not come stock (3in lift and new rims/tires, remote start). All while never actually walking in their door!Being a good distance away, We still felt very connected in our purchase. We were elated to have such a salesman who was knowledgeable and confident in getting exactly what we envisioned! Commendable hospitality and noteworthy personality, Seth! My family will be back, Thank you !!
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September 2023 by Ben Ernst
We worked with Will on the sales side and Rachel on the finance side and both were great. Will was a straight shooter and accommodated my many request. Rachel was quick and to the point in getting the financing done and us out the door. I highly recommend them.
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September 2023 by LET'S GO BRANDON
This is your typical cookie cutter chain stealership designed to generate maximum profit with little to no concern for the customer. The previous business which used to be here before they demolished the much nicer, unique lot was top quality. The owner was actually there every day and he was a stand-up gentleman who was honest. Now it's just this typical corporate nightmare where every room and building looks the same. Sterile, boring, and dry. The staff are mostly professional when you interact with them, but the moment you leave they probably talk trash about you. I've received terrible service here every time I've come and this will be the last time. During a previous visit, they even gave us our car back with parts missing and the front bumper detached on one side. I fixed it myself and ordered the missing parts. It took 5 minutes to fix. Why the certified GM tech couldn't do his job, I don't know. But that's just the icing on the cake. They held the car up at their shop for an entire month. And now, they're going to hold it up for an entire 3 days BECAUSE THEY HAVE TO "ORDER A TIRE" that is an unbelievably commonly used tire. Instead of sending a parts guy to get one at any of the dozens of tire shops, service centers, and parts warehouses in the area. WE EVEN HAVE THE FACILITIES THAT MAKE THE TIRES WITHIN A 20 MINUTE DRIVE OF THIS LOCATION. This place is ridiculous.
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September 2023 by Megan Given
Mike did a great job. He inquired with his manager about all my inquiries and was patient with my choices. Rachel was also great to work with during the finance portion of the purchase. I'd recommend Jeff Wyler to anyone looking for a new Chevy anyday.
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August 2023 by Tyler R.
sales manager does not know what he is talking about. he is rude he wont talk to you and he will low ball you on anything you want to trade in or sell. will never recommend this dealer to anyone
