Mattern Tire Ltd. is highly praised for its exceptional service and friendly staff. Customers appreciate the owner, Nip, for his dedication to resolving vehicle issues efficiently, such as handling warranties and quickly installing new transmissions. The welcoming atmosphere extends to pets, with staff offering water and allowing dogs inside during service. While most experiences are positive, there is a note about the receptionist needing improvement in customer service. Overall, Mattern Tire is recommended for anyone facing vehicle troubles, with a strong emphasis on quality work and a caring environment.
